Medication Support Coordinator
Medication Support Coordinator
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Salary Not Disclosed
1 Vacancy
Job Description
At Mass General Brigham we know it takes a surprising range of talented professionals to advance our missionfrom doctors nurses business people and tech experts to dedicated researchers and systems analysts. As a notforprofit organization Mass General Brigham is committed to supporting patient care research teaching and service to the community. We place great value on being a diverse equitable and inclusive organization as we aim to reflect the diversity of the patients we serve.
At Mass General Brigham we believe a diverse set of backgrounds and lived experiences makes us stronger by challenging our assumptions with new perspectives that can drive revolutionary discoveries in medical innovations in research and patient care. Therefore we invite and welcome applicants from traditionally underrepresented groups in healthcare people of color people with disabilities LGBTQ community and/or gender expansive first and secondgeneration immigrants veterans and people from different socioeconomic backgrounds to apply.
Job Summary
SummaryResponsible for performing a variety of medicationrelated tasks as well as other duties in support of department operations within their scope of practice.
Does this position require Patient Care
No
Essential Functions
Supports the clinic by assisting with patient medication management.
Receives reviews and facilitates requests for medication renewal.
Reviews the requests according to guidelines pends the requests in the electronic medical record and routes to prescriber for review and signature.
When electronic prescribing is not available acts as an agent of the provider to transmit prescription information to pharmacies by phone fax or paper.
Acts as resource for patients on procedures of obtaining prescriptions generic medications prior approval requirements insurance procedures and other medication related issues.
Completes medication prior authorization paperwork or eForms for signoff by the clinical care team and in collaboration with the patient.
Monitors progress of prior authorization status throughout review process updating appropriate parties as necessary.
Qualifications
Education
High School Diploma or Equivalent required
Can this role accept experience in lieu of a degree
No
Licenses and Credentials
Experience
Medical Office/Hospital/Managed Care experience 12 years required and Medication Administration/Pharmacy experience 12 years required and Experience with electronic medical record system(s) and Outlook preferred
Knowledge Skills and Abilities
Knowledge of laws and regulations related to clinical practice and patient confidentiality.
Knowledge of medication abbreviation and symbols medication indication and dosage and common medication questions.
Strong written and verbal communication skills.
Demonstrated skills in service excellence including active listening problem solving and ability to remain calm in emotional situations.
Additional Job Details (if applicable)
Remote Type
Work Location
Scheduled Weekly Hours
Employee Type
Work Shift
EEO Statement:
Mass General Brigham Competency Framework
At Mass General Brigham our competency framework defines what effective leadership looks like by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half PeopleFocused half PerformanceFocused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance make hiring decisions identify development needs mobilize employees across our system and establish a strong talent pipeline.
Required Experience:
IC
Employment Type
Full-Time
