drjobs Service AppointmentCustomer Assistant

Service AppointmentCustomer Assistant

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1 Vacancy
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Job Location drjobs

Mahwah, NJ - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Liberty Hyundai is looking for a weekday/weekend parttime Service Appointment/Customer Assistant to join their growing servicedepartment!
At Liberty Family of Dealerships we strive to make every customer a customer for life. Happy employees make happy customers and we reward individuals who are ready to work hard and stay motivated. Every employee at Liberty Family of Dealerships is absolutely critical to its success. Our promise is to keep delivering the same award winning service and value that our community has come to expect from our dealership through the years.
Responsibilities
  • Schedule service appointments and speak with customers every single day by following up over the phone after each appointment.
  • Contacting customers when special order parts arrive
  • Actively listen to customers answering their questions and directing them appropriately as they request.
  • Respond quickly to customer phone calls internet leads through online scheduling and live chat inquiries.
  • Advise maintenance recommendations.
  • Confirm scheduled and missed appointments.
Qualifications
  • Strong computer skills including Outlook Excel and Word (and preferably dualscreen experience)
  • Strong customer service background
  • Excellent verbal and written communication skills
  • Punctual reliable and eager to improve
  • Clean driving record and valid drivers license
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.

Employment Type

Part-Time

Company Industry

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