Liberty Hyundai is looking for a weekday/weekend parttime Service Appointment/Customer Assistant to join their growing servicedepartment!
At Liberty Family of Dealerships we strive to make every customer a customer for life. Happy employees make happy customers and we reward individuals who are ready to work hard and stay motivated. Every employee at Liberty Family of Dealerships is absolutely critical to its success. Our promise is to keep delivering the same award winning service and value that our community has come to expect from our dealership through the years.
Responsibilities
Schedule service appointments and speak with customers every single day by following up over the phone after each appointment.
Contacting customers when special order parts arrive
Actively listen to customers answering their questions and directing them appropriately as they request.
Respond quickly to customer phone calls internet leads through online scheduling and live chat inquiries.
Advise maintenance recommendations.
Confirm scheduled and missed appointments.
Qualifications
Strong computer skills including Outlook Excel and Word (and preferably dualscreen experience)
Strong customer service background
Excellent verbal and written communication skills
Punctual reliable and eager to improve
Clean driving record and valid drivers license
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.