Vice President Academic Operations School of Technology
Vice President Academic Operations School of Technology
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1 Vacancy
Job Description
If youre passionate about building a better future for individuals communities and our countryand youre committed to working hard to play your part in building that futureconsider WGU as the next step in your career.
Driven by a mission to expand access to higher education through online competencybased degree programs WGU is also committed to being a great place to work for a diverse workforce of studentfocused professionals. The university has pioneered a new way to learn in the 21st century one that has received praise from academic industry government and media leaders. Whatever your role working for WGU gives you a part to play in helping students graduate creating a better tomorrow for themselves and their families.
Job Description
*This is an inoffice position located in Salt Lake City UT*
The Vice President Academic Operations is accountable for driving strategic initiatives that enhance faculty excellence student success and operational efficiency within the School and University. This role provides clear leadership and fosters collaboration across schools and crossfunctional teams to achieve key institutional goals. The Vice President Academic Operations is responsible for developing and implementing innovative strategies across the student lifecycle including admission and onboarding personalized support field placements and career alignment. Additionally they oversee operational planning business performance management and faculty workforce development while ensuring alignment with the Universitys mission. With a strong focus on continuous improvement innovation and studentcentered strategies this role requires a forwardthinking leader who can navigate change drive results and build meaningful partnerships. This position is based in WGUs Salt Lake City Utah headquarters office.
Responsibilities
Primary Responsibilities
- Develops strategy process and policy in areas of faculty excellence customer service collaboration communication and professionalism.
- Provides clear and effective leadership to School and crossfunctional teams to achieve key outcomes and strategic goals at the School College and program levels.
- Leads crossfunctional development and deployment of innovation in all facets of the student lifecycle including but not limited to admission strategies personalized support field placement internships workbased learning and completion strategies.
- Builds and maintains partnerships with key professional and industry organizations.
- Leads Schoollevel and contributes meaningfully to Universitylevel strategy and of operational vision strategic goals and acceptance; business operating plans and budgets; P&L business model and performance against plan; quality assurance training and faculty workforce management; and faculty staffing and support models including hiring career development and performance management.
- Optimizes student lifecycle strategies including orientation onboarding and student success.
- Manages career and paracurricular services strategy and optimization.
- Leads development and implementation of motivational interventions and strategies leading to improving student attainment.
- Maximizes delivery and effectiveness of crosscollege community of care incorporating field placement and support student internships workbased learning career services and related support.
- Promotes the integration of simulation and emerging technologies into the student learning experience
- Performs other jobrelated duties as assigned.
This job description includes a general representation of job requirements rather than a comprehensive inventory of all required responsibilities or work activities. The contents of this document or related job requirements may change at any time with or without notice.
Qualifications
Knowledge Skills and Abilities
- Deep commitment to WGUs studentcentric mission
- Proficiency in leading distributed teams departments directly and by influence
- Proficiency in disruptive innovation
- Proficiency in developing leaders
- Thinks Strategically Communicates to improve and promote teamwork decisionmaking and problem solving. Listens and responds effectively to the reactions and positions of others and encourages the expression of diverse ideas and opinions. Adjusts message and style to fit the audience. Provides timely and helpful feedback.
- Executes and Achieves Results Works cooperatively with others across the organization to achieve shared objectives. Represents own interests while being fair to others and their ideas. Partners with others to get work done. Credits others for their contributions and accomplishments. Gains buyin trust and support of others.
- Managerial Courage Deals comfortably with the uncertainty of change. Effectively handles risk. Can decide and act without the total picture. Is calm and productive even when things are up in the air. Deals constructively with problems that do not have clear solutions or outcomes.
- Thinks Big/Innovation Is confident under pressure. Handles and manages crises effectively. Maintains a positive attitude despite adversity. Bounces back from obstacles and setbacks. Grows from hardships and negative experiences.
- Develops Team and Individuals Has a strong outcomesbased orientation. Persists in accomplishing objectives despite obstacles and setbacks. Has a track record of successfully exceeding goals. Pushes self and helps others achieve results to positively impact WGU and our students. Has a continuous improvement mindset.
- Fiscal Responsibility Clear ownership and delivery of revenue and cost budgets.
- Leads Change Is an agent for change influences others to accept change. Effectively demonstrates own ability to change shifts gears comfortably decides and acts without having the complete picture; comfortably handles risk and uncertainty
Education
- Masters degree required
Experience
- Minimum five 5 years experience in faculty and academic services operations in a largescale higher education setting.
- Strong interpersonal organizational and conflict resolution skills with the ability to interact with all levels: student faculty and staff.
- Proven experience in leading change across a complex organization.
- Articulate and effective presenter able to build successful interorganizational relationships.
- Strong leadership communication and strategic planning skills.
- Experience in scaling operations improving efficiency and optimizing organizational structures.
- Proficiency in datadriven decisionmaking performance metrics and business intelligence tools.
Preferred Qualifications
- Doctorate degree.
- Demonstrated training and experience in coaching counseling or motivational methods and strategies.
- Executive presence and judgement with demonstrated experience presenting to executive management or boards of large organizations.
- Experience working in education to include higher ed nontraditional credentials and distinct online delivery platforms.
- Demonstrated expertise in clinical placement coordination simulationbased education curriculum development and accreditation processes.
- Business development experience in building partnerships with key external organizations and businesses.
Working Conditions
- Prolonged periods sitting at a desk and working on a computer.
- Must be able to lift up to 15 pounds at times
Compensation
Position & Application Details
FullTime Regular Positions (classified as regular and working 40 standard weekly hours): This is a fulltime regular position (classified for 40 standard weekly hours) that is eligible for bonuses; medical dental vision telehealth and mental healthcare; health savings account and flexible spending account; basic and voluntary life insurance; disability coverage; accident critical illness and hospital indemnity supplemental coverages; legal and identity theft coverage; retirement savings plan; wellbeing program; discounted WGU tuition; and flexible paid time off for rest and relaxation with no need for accrual flexible paid sick time with no need for accrual 11 paid holidays and other paid leaves including up to 12 weeks of parental leave.How to Apply: If interested an application will need to be submitted online. Internal WGU employees will need to apply through the internal job board in Workday.
Additional Information
Disclaimer: The job posting highlights the most critical responsibilities and requirements of the job. Its not allinclusive.
Accommodations: Applicants with disabilities who require assistance or accommodation during the application or interview process should contact our Talent Acquisition team at
Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to any protected characteristic as required by law.
Required Experience:
Chief
Employment Type
Full-Time
