Senior Claims Officer Property
Senior Claims Officer Property
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Salary Not Disclosed
1 Vacancy
Job Description
Primary Details
Time Type: Full timeWorker Type: EmployeePlease see more information about QBE careers here Careers
Location: Parramatta NSW (Also open to Brisbane & Melbourne)
12Month Fixed Term Contract
The opportunity
Join our team as an experienced Senior Claims Officer Large & Complex. Handle large and complex commercial claims. Leverage your customer service expertise for success and growth in highvalue claims within the dynamic insurance industry.
This role specialises in Commercial claims offering an exciting and challenging opportunity to collaborate with our broker partners customers loss adjusters builders and suppliers for effective and efficient claims management.
Your new role
Provide outstanding customer service via verbal written and inperson interactions
End to end management of complex and large loss commercial claims with support from your leaders
Build and maintain strong relationships with both internal and external stakeholders
Work in a fastpaced and dynamic work environment
About you
Must have previous experience in handling large value commercial property claims
ISR experience will be highly regarded
Customer focused with a genuine care for people and ideally experience working with brokers
Possess resilience and the ability to remain composed under pressure
Demonstrate confidence in decisionmaking and empowerment coupled with the capacity to actively listen and guide stakeholders through the claims process with empathy
Demonstrate proficiency in computer skills adaptability to new systems effective prioritisation of work and a willingness to seek assistance when required
About QBE
We can never really predict whats around the corner but at QBE were asking the right questions to enable a more resilient future helping those around us build strength and embrace change to their advantage.
Were an international insurer thats building momentum towards realising our vision of becoming the most consistent and innovative risk partner.
And our people will be at the centre of our success. Were proud to work together and encourage each other enable resilience for our customers our environment our economies and our communities.
With more than more than 13000 people working across 27 countries were big enough to make a real impact but small enough to provide a friendly workplace where people are downtoearth passionate and kind.
We believe this is our moment what if it was yours too
Your career at QBE lets make it happen!
Benefits
We offer a range of benefits to help provide holistic support for your work life whatever your circumstances. As a QBE employee you will have access to and benefit from:
Hybrid Working a mix of working from home and in the office to enhance your work/life balance
Our Thriving at our Best wellbeing program including free holistic wellbeing coaching nutritional confidential counselling financial and legal advice
The ability to maximise retirement savings through voluntary super contributions and company matching
Income protection insurance & reimbursed Death and Total Permanent Disability insurance premiums
Additional leave and support through QBEs Family Domestic Violence First Responder Network
Discounts on insurance products car hire hotels goods and services including benefits through our various sports and arts sponsorship partners
Rewards & Recognition
We value our employees experience with us and are proud to have been recognised for the following awards:
2021 LinkedIn Top Employer & HRD Employer of Choice
2020 Best Workplace Diversity & Inclusion and Excellence Award for Best Health & Wellbeing at the Australian HR Awards
Gold Employer status for 4 years in a rowAustralian Workplace Equality Index (AWEI) the definitive national benchmark on LGBTQI workplace inclusion
Ranked 6th place in the AAGE Top Graduate Employers 2021 as voted by graduates
Top 20 Workplaces for Dads in 2019 and 2020 (HBF Direct Advice for Dads)
Family First accredited employer since 2021
APPLY NOW and lets make it happen!
Click APPLY to submit your application. Successful applicants will need to complete work rights police and credit checks through our online provider as a condition of employment.
QBE recognise the value of diverse perspectives and experience. We are committed to an inclusive workplace where everyone feels valued and respected for who they are. If we can provide support with accessibility requirements and adjustments alternative work arrangements or you would like to connect with one of our employee networks at any stage of the recruitment process please contact us at
Skills:
Case Management Claims Administration Claims Settlement Collaboration Tools Communication Critical Thinking Customer Service Data Privacy Insurance Policies Intentional collaboration Managing performance Negotiation Problem Solving Risk Assessments Sound JudgmentApplication Close Date: 27/03/2025 11:59 PMHow to Apply:
To submit your application click Apply and follow the step by step process.
Equal Employment Opportunity:
QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.
Required Experience:
Senior IC
Employment Type
Full-Time
