Business Operations Manager
Business Operations Manager
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Job Description
Were on a mission to end the debt cycleand help our customers and their communities unlock economic mobility for generations to come.Join the team thats making our goal a reality.
At Possible were building a new type of consumer finance company. One that helps our customers stay out of debt rather than profits from them staying in it. As a Public Benefit Corporation its our mission and responsibility to help communities unlock economic mobilitywith affordable credit products designed to improve financial health.
Founded in 2017 our lead VCs are Canvas and Union Square Ventures. We are a distributed company with a global workforce headquartered in Seattle WA. We have over 100000 reviews on the App Store and an average rating of 4.8 stars. Just as we are committed to building a new type of consumer finance company we are equally dedicated to the employee experience.
Since our founding weve redefined how people approach smalldollar loansdelivering over one billion dollars in funding to more than one million customers issuing over four million loans and saving our customers more than five hundred million dollars.
Team Introduction
As a new member of the Biz Ops and finance team you will work on the most interesting cross functional high impact and intellectually stimulating projects. Key responsibilities include developing and owning periodic product and business review processes driving actionable insights from product KPIs and business metrics partnering with cross functional stakeholders to prioritize initiatives against Possibles Objectives and owning strategic projects that support the business in achieving its goals. This highly visible role requires a high aptitude of analytical problem solving project management strategic communication and collaboration as you work crossfunctionally to develop and shape our business and financial strategy. This role reports to the Senior Manager of Biz Ops.
The Role & Responsibilities
Key Responsibilities:
- Own product and financial health analytics and monthly business reviews for one of Possibles core product offerings identify and monitor key performance metrics and develop actionable insights
- Collaborate with stakeholders from a wide array of functions including product engineering marketing operations and credit risk to develop sophisticated business cases that examine the ROI of business investments and product features
- Own unit economic model for one of Possibles products and drive real time insights into LTV and CAC payback
- Empower other cross functional stakeholders to make real time decisions on prioritization based on impact to Possibles financial goals and objectives
- Manage complex strategic crossfunctional initiatives critical to reaching our bold financial goals
- Ensure progress on priority workstreams and followthrough of critical action items; help build decisionmaking frameworks and deliverables
- Support annual planning and budgeting processes goal setting (OKRs) and longterm strategy and business opportunity evaluation
Requirements
- 5 years of experience in analytical roles (Consulting investing data science biz ops strategic finance)
- Strong sense of ownership intellectual curiosity an ability to think creatively and thrive in a dynamic and ambiguous work environment
- Demonstrated commitment to Possibles mission and/or financial inclusion
- Excellent communication skills and an ability to manage significant cross functional projects when ownership and roles are ambiguous
- Ability to synthesize detailed analytic or financial information into clear and actionable information for a broad array of stakeholders
- High attention to detail but an equally important ability to zoom out to see the big picture and evaluate analyses with strategic goals in mind
- Collaborative and team oriented
- Excel expert with experience querying data for more complex analysis (SQL or similar or strong desire to learn)
- Experience supporting and managing periodic business review and goal setting processes a plus
Location and Benefits:
We prefer people located in Seattle or those willing to relocate. We have a hybrid work style with the team meeting at our downtown office twice weekly.
We offer a competitive salary range of $130K $155K annually with significant equity potential based on experience and qualifications. Our comprehensive benefits package includes health dental and vision insurance a 401(k) plan paid time off.
Possible Finance is dedicated to financial fairness and community empowerment. We welcome diverse perspectives and experiences to help us achieve our mission of unlocking economic mobility for generations to come.
Learn more about us as a Public Benefit Company.
*Possible uses fee and payday loan usage information from the state regulatory agencies to arrive at the Fees Saved Calculation. Savings based on the maximum fees Possible could have charged customers over the typical payday loan term including late fees and insufficient funds fees. Results will vary.
Required Experience:
Manager
Employment Type
Full-Time
