Office Manager
Office Manager
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Salary Not Disclosed
1 Vacancy
Job Description
- Fulltime position with 3240 hours per week.
- Bonus opportunities.
- No experience is required but 13 years of experience is preferred.
- Extensive training programs and support.
- Annual company convention (determined by the owner and local structure goals)
- Use of the Mobile Showroom for work appointments when available (insurance and gas covered by the company).
- Build strong rapport with customers providing exceptional customer service.
- Efficiently schedule appointments for our Design Associates.
- Follow up on open proposals to ensure customer satisfaction.
- Assist in developing managing and implementing local marketing initiatives (including social media updates).
- Support and participate in home shows and events (some evenings and weekends may be required).
- Maintain an organized and inviting office space.
- Update QuickBooks daily accurately recording all income and expenses (experience preferred training provided).
- Generate job costing reports within 24 hours of completed installations.
- Track prepare and manage timely payment of businessrelated expenses.
- Collaborate with the Owner weekly to discuss recent sales review customer expectations and manage product orders.
- Accurately order all necessary products for jobs and follow up on delivery.
- Coordinate schedules between customers and installers for efficient job scheduling.
- Communicate start dates and times with installers and customers.
- Keep customers informed about ongoing installation details and job progress.
- Obtain written permission for any changes in contracted work.
- Confirm scope of work and compensation with installers prior to the start of each job.
- Update InspireNet daily with job status and upcoming schedules (training provided).
- Attend weekly meetings with the Owner at scheduled times.
- Work towards weekly and monthly goal achievement.
- Be open to attending training seminars at the owners discretion.
- Make decisions and act in alignment with Floor Coverings Internationals core values and mission.
- Strong communication skills particularly over the phone.
- Exceptionally organized and detailoriented with strong multitasking abilities.
- Experience in bookkeeping using QuickBooks is preferred.
- Capable of working independently without constant supervision.
Apply today and be a part of our success story!
Floor Coverings International is the#1mobile flooring franchise in North America. Our unique shopathome model allows customers to get perfect new floors without ever leaving their home. Our 400000 customers give us an average 4.8 star rating. Thats a big reason why were growing six times faster than our competitors. This rapid growth has increased our immediate need to keep up with demand by increasing the size of our teams. If you are a serviceminded individual who loves to have fun we are the company for you!
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location and not to Floor Coverings International Corporate.
Required Experience:
IC
Employment Type
Full-Time
