Practice Manager
Practice Manager
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Job Description
This established optical group are looking for a branch manager to work within their highly successful practice.
Due to a highly successful period this is a great opportunity for a an optical manager to develop their career.
Main Responsibilities
To ensure practice efficiency and compliance with organisational procedures
To ensure total customer satisfaction with products and services
To be an effective leader motivating supporting training and developing staff
To realise the full potential of the practice with regard to patient numbers and sales targets
To achieve maximum profitability
To be responsible for quality control in all areas
To manage stock control
To maintain exceptional standards of cleanliness and presentation throughout the practice
To be responsible for health and safety standards across the practice
Working with the Marketing Dept. to maximise marketing effectiveness at a local level
To drive cost efficiencies
Dispensing spectacles to prescriptions
To ensure that the sale and supply of spectacles and Contact Lenses only takes place under the supervision of a registered optician for children under the age of 16 years and those who are registered sight impaired (partially sighted) or severely sight impaired (blind)
Requirements
Personal Specification Skills Knowledge and Experience
Previous management experience would be desirable or a proven track record of developing and supporting staff
Strong background in customer service
Experience of driving business performance such as sales customer satisfaction and cost efficiencies
Strong leader able to motivate and engage with staff at all levels
Excellent verbal and written communication skills
Ability to put the customer first and act in a professional manner in all situations able to act with tact and discretion
Positive and outgoing
Wellpresented and professional
Attention to detail
Benefits
We're looking for someone who: Wants to grow and develop Offers exceptional customer care Great clinical judgement Hands-on approach Is Keen to get involved Provides excellent customer service
Employment Type
Full Time
