Patient Services Administrator - Theatre

Patient Services Administrator Theatre

Haywards Heath Hospital Administration Permanent contract Parttime
24000 per annum (prorata) depending on experience

30 hours per week

Are you a confident and customerfocused administrator whos passionate about great customer service Then you could be just who were looking for. Join the nations largest Healthcare Charity and be part of a talented team doing incredible work to shape the health of the nation.

As a Patient Services Administrator in our Theatre department at our Haywards Heath Hospital youll provide knowledgeable administrative and practical support to nursing and clinical staff to standards and timescales required whilst using empathy and customer service skills to build relationships through great communication and IT skills. Ideally youll have experience of working in healthcare administration with an understanding of clinical terminology.

The Role

As a Patient Services Administrator you will:

• Provide efficient and effective administrative support to the standards and timescales required.

• Handle queries within the remit of own role and escalate more complex / serious issues to senior staff where required.

• Be point of contact for any visitors to Theatre department.

• Deal appropriately with phone calls into the department.

• Amend/changes to theatre list orders.

• Secure anaesthetist information for theatre sessions.

• Update the National Joint Register.

• Be a Health & Safety representative.

• Scan and archive documents.

• Attend and minute take the Theatre team meetings.

The Person

To succeed as a Patient Services Administrator you will have:

• Experience in theatre and hospital administration processes.

• Excellent communication/interpersonal skills.

• Good IT and Keyboard Skills.

• Good organisation and analytical skills.

• Experience of working in a customer facing / medical environment.

• Knowledge and understanding of clinical terminology.

Helping you feel good.

We want you to love coming to work feeling healthy happy and valued. Thats why weve developed a benefits package with you in mind. Here you can choose from a range of fitness lifestyle health and fitness wellbeing rewards such as free gym membership health assessments retail discounts and pension options. At Nuffield Health we take care of whats important to you.

Nuffield Health Haywards Heath Hospital.

Opened in 1993 and close to the centre of Haywards Heath the Nuffield Health Haywards Heath Hospital provides a wide range of medical services from minor procedures through to major surgical specialties. With three operating theatres 1 is laminar flow comprehensive outpatient facilities including a 3T MRI scanner an excellent onsite preassessment clinic physiotherapy department and 26 ensuite rooms on the ward.

Ours is a wellplanned hospital with a clean modern environment. We are proud of our consistently high standards of patient care which is delivered by our fantastic team throughout the whole patient journey.

Join Nuffield Health and create the future you want today.

If you like what you see why not start your application now We consider applications as we receive them and reserve the right to close adverts early (for example where we have received an unprecedented high volume of applications). So its a good idea to apply right away to ensure youre considered for this role.

It starts with you.

Applications will be considered as they are received and interviews will be arranged accordingly. We reserve the right to close adverts early for example where we have received an unprecedented high volume of applications. Therefore please apply early to ensure you are considered for the post.