Senior Dining Server
Senior Dining Server
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Job Description
Senior Dining Server
Department:Retail and Dining Services
Position Type:Seasonal
Contract Start Date:April 18 2025
Contract End Date:February 1 2026
Hourly Rate:$15.50
Hours:Varies
What we offer:
- Flexible work arrangements where no one day is similar
- Working in a beautiful park setting
- Free entrance to the Park including to our many public special events
- Employee discounts on food and retail items and free parking
Who We Are:
Heritage Park is Canadas largest living history museum and offers visitors a chance to experience life in Western Canada from the 1860s to the early 1950s. The Park features historical buildings costumed interpreters working antiques and various exhibits that provide insight into the regions past.
Job Overview:
Under the direction of the Dining Services Manager the Dining Services Senior Server serves food and beverages to patrons in various dining locations on the Park including the Wainwright Hotel in accordance with accepted routines to ensure satisfaction for visitors of the Park as well as providing support and oversight to the Dining Services team in their assigned area.
Responsibilities:
Service
- Oversee the Dining Services team in assigned area ensuring duties are carried out and procedures are followed as well as addressing inquiries offering constructive feedback and reporting any issues
- Promote a positive work environment and enforce high standards of customer service on an ongoing basis
- Present menus take orders and answer questions regarding menu items communicating with culinary team to ensure smooth service
- Complete opening duties for the assigned service area including ensuring adequate levels of food and cutlery stock setting up the dining room and completing a general inspection of the work area and reporting property damage or safety concerns
- Complete closing duties including cash out cleaning up the servery and dining room and ensuring proper setup for upcoming usage of the venue
- Process payments accurately and efficiently using POS systems
- Maintain cleanliness and sanitation of the dining area adhering to Alberta Health Services (AHS) standards to ensure a safe and hygienic environment for guests
- Assist in emergency evacuation procedures ensuring visitor safety in calm and efficient manner
- Create a welcoming atmosphere for visitors with a customerfocused approach providing courteous and friendly customer service and valuable information to enhance the overall visitor experience
- Provide an exceptional visitor experience through friendly and courteous interactions with guests staff and volunteers using polite greetings actively acknowledging guests and handling situations positively
- Fills in as a hostess as required and directed by the Senior Server
- Perform other duties as required
- Contribute to inspiring and immersive experiences at the Park through your roles and responsibilities by engaging in Heritage Park initiatives that align with the overall mission and vision of the Park
- Demonstrate commitment to workplace health and safety by complying with Heritage Parks Health Safety and Environment Management System (HSEMS) following safe work practices reporting workrelated incidents injuries and hazards participating in employer training and adhering policies including the Code of Conduct and the Workplace Violence and Harassment Policy
- Actively support a positive work environment through creating an atmosphere of inclusion engagement and fulfillment in line with Heritage Park values
- Demonstrate responsible stewardship of our people collections and financial assets by ensuring that they are handled with integrity sustainability and a focus on longterm benefits for the organization and its stakeholders
Required Qualifications:
- Prior serving experience is required; experience in Food Services at Heritage Park is preferred
- Demonstrated ability to oversee and support other Dining Services staff as needed while also fulfilling server responsibilities
- Possession of ProServe certification is preferred; meeting ProServe eligibility requirements (being 18 years of age or older) is mandatory
- Ability to work flexible hours including evenings weekends and holidays
- Attention to detail to accurately take orders and fulfil guest requests
- Ability to work efficiently in a fastpaced environment while maintaining a positive attitude
- Ability to work independently as well as a team
- Demonstrated strong interpersonal and communication skills in a clientfaced setting
- All successful candidates (over the age of 18 will be required to go through Police Information Check as a condition of employment.
Special Clothing and Equipment:
- Appropriate costuming and safety equipment will be provided by Heritage Park; and
- Footwear as designated by the Heritage Park Costume Department will be provided by the employee.
Special Working Conditions:
- The position will be exposed to weather extremes and will work both indoors and outdoors; and
- This position is physically demanding and the incumbent must have the ability to lift heavy items stand for long periods of time and walk throughout the Park for extended periods
Hours of Work:
- Hours vary but schedules with up to 37 hours of work are available
- Flexibility is required to work holidays evenings and weekends
Please visit our careers page to see more job opportunities.
Required Experience:
Senior IC
Employment Type
Temp
