Student Success Counselor - Hybrid
Student Success Counselor - Hybrid
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Job Description
PLNU is a Christian liberal arts university in the evangelical Wesleyan tradition offering quality undergraduate graduate and professional programs. We provide higher education in a vibrant Christian environment where minds are engaged and challenged character is modeled and formed and service is an expression of faith. PLNU is an institution that is committed to reflecting the rich diversity of Gods kingdom. We therefore encourage applications from culturally diverse candidates.
Benefits:
We are pleased to offer attractive benefits and resources. This includes benefits such as health dental tuition benefits for employees and dependents competitive retirement matching vacation and sick time and 15 paid holidays per year. In addition we have many opportunities to engage with our community including staff chapel and a robust wellness program.
Job Summary:
At PLNU the Student Success Counselor plays a key role in guiding students through their academic journey with a strong focus on enhancing retention and graduation rates. This position provides personalized academic advising and support to a diverse caseload of adult graduate and professional students helping them achieve success in alignment with the universitys mission and goals. As part of a collaborative team this role requires both teamwork and the ability to work independently.This position is eligible for a hybrid work arrangement.
Salary:
Pay Rate: $25.00 $26.00 per hour
Internal Classification: Career Track Professional; Job Level 2
Job Status:
Full time***
Job Description:
What we are looking for:
Broad understanding of higher education services including financial aid registration processes and retention strategies
Strong communication relationshipbuilding and organizational abilities
Administrative expertise with strong attention to detail
Proficiency with data management reporting and technological tools
Ability to work effectively with diverse groups
Skilled in maintaining professional collaborative relationships with faculty staff and students
What you will be doing:
Advise students on academic progress degree planning personal wellness and student services
Monitor struggling students and follow up with them at critical points in their academic journey
Keep track of student retention and proactively reach out to students to help them persist toward their academic goals
Coordinate with Student Financial Services Enrollment/Admissions and Academics to address student concerns
Follow a specified connect strategy for future new and continuing students
Support campuswide activities such as orientation and graduation
Apply affirmation support and advocacy in academic counseling and outreach considering the impact of diversity equity and inclusion within the Universitys student population
Qualifications:
Bachelors degree required
12 years of experience in academic advising or a related field preferred
Exceptional communication skills across platforms (phone email virtual and inperson)
Demonstrated ability to build rapport with diverse student populations and other departments within the university
Excellent organizational and timemanagement skills with attention to detail and followthrough
Ability to work collaboratively in a teamoriented environment exercising professional judgment in sensitive situations
Evidence of Christian commitment and active church involvement. In addition staff agree to live in agreement with PLNUs Community Life Covenant
The job offer is contingent on the successful completion of a background check. PLNU will consider qualified applicants including those with criminal histories in a manner consistent with state and local Fair Chance laws
Physical Requirements:
Work is primarily sedentary and may require sitting for extended periods of time
Use of computer equipment: computer keyboard mouse and monitor
Vision to read documents email and other correspondence and reports on paper and computer monitor
Ability to communicate effectively with others in person and by phone
***
At PLNU we believe in pursuing calling together. Deep and meaningful relationships between students faculty and staff is vital in nurturing our shared community and expressing Gods love. We are looking for enthusiastic candidates to join us in empowering our students to reach their greatest personal spiritual and professional potential.
Point Loma Nazarene University does not discriminate on the basis of race color national origin sex age disability or status as a veteran in any of its policies practices or procedures.
Employment Type
Full-Time
