Resident Memory Care Manager

When you join Sunrise Senior Living you will be able to use your unique skills to empower residents to live longer healthier and happier lives. Not only will you build meaningful relationships with residents their families and team members alike you will also gain joy in serving others and deep fulfillment in your work. Explore how you can follow your passions and shed light on meaningful ways to serve grow and shine together.

The Reminiscence Coordinator is responsible for providing overall leadership and management of the reminiscence neighborhood. Responsibilities include promoting excellence in resident care in accordance with each residents Individualized Service Plan (ISP)/Individualized Care Plan (ICP) programming providing outreach and support to families being resourceful and knowledgeable with the Family Resource Library and the evolving information on Alzheimers disease. Responsible for championing the designated care manager concept throughout the neighborhood assisting in the recruiting hiring and training of team members completing staffing scheduling and timekeeping review team member recognition engagement and performance management.

As a part of the Sunrise team supporting our Mission Principles of Service and Core Values is a fundamental part of this job. Our foundational belief is the sacred value of human life. The unique responsibilities for this role include but are not limited to the essential functions listed as follows:

Resident Care and Programs:

• Plans organizes develops and leads the overall operation of the reminiscence neighborhood(s) in accordance with federal state/provincial and local laws and Sunrise Senior Living standards guidelines and regulations.
• Champions the allembracing quality delivery of the Resident Centered model.
• Acts as the community champion in reminiscence programming and activities.
• Partners with the Activities and Volunteer Coordinator (AVC) to ensure a variety of appropriate and individualized activities are available throughout the day and evening and that Care Managers are actively involved and engaged with activities.
• Designs schedules and facilitates the reminiscence program incorporating Life Skills and focusing on creating pleasant days including a variety of dementia appropriate activities.
• Partners with the Resident Care Director (RCD) to ensure that the residents clinical needs are addressed.
• Reviews prior to movein the residents preferences and needs and schedules the Family Meeting to discuss the Resident Profile.
• Facilitates the Individualized Service Plan (ISP)/Individualized Care Plan (ICP) and Daily Assignment Sheet development to ensure excellence in service delivery safety hydration and resident engagement in Life Skills programming.
• Manages the assessment process to determine levels of care and staff.
• Oversees planning for family events and services.
• Exercises some discretion and independent judgment in performing and assessing needs of the residents.
• Partners with the dining service coordinator to ensure meeting individualized resident needs and preferences and participates in the dining experience daily.
• Understands resident changes in condition and takes appropriate action including communication to family and physician.
• Reviews reads notates and initials Daily Log to document and learn about pertinent information and any residents physical and behavioral changes.
• Establishes a cooperative relationship with the local Alzheimers Association chapter or other Alzheimers advisory organization.
• Facilitates network contacts and arranges for speakers from community groups and organizations to provide educational support for families of the residents and serves as the liaison with the community Alzheimers specialists
• Ensures monthly family support group meetings are planned and facilitated.
• Partners with RSD ensuring that Sunrise clinical indicators are met and are below established benchmarks in restraint free environment weight management antipsychotics and behavior management.

Quality Assurance and Regulatory Compliance:

• Ensures that the community follows all federal state/provincial and local laws and regulations and Sunrise standards as it pertains to resident care and services.
• Develops and implements appropriate plans of action to correct identified deficiencies in compliance with Sunrise expectations for regulatory compliance.
• Develops a thorough working knowledge of current and evolving state/provincial laws regulations policies and procedures dictated for residents and ensures compliance.
• Partners with leadership team to ensure and promote community is in compliance with OSHA/British Columbia Workers Compensation Act and Occupational Health and Safety Regulation requirements.
• Practices safety procedures at all times including Personal Protective Equipment (PPE) fire extinguishers Safety Data Sheets (SDS) and Lockout Tagout procedures.

Financial Management:

• Assists in the presentation and value of Sunrises products and services for our residents families team members and targeted referral sources.
• Assists the Executive Director (ED) in completing the annual community budget.
• Understands and manages the department budget to include labor/labour and other expenses and its impact on the communitys bottom line.
• Reviews monthly financial statements and implements plans of action for deficiencies.
• Processes and submits monthly expenses and budget data timely per Sunrise policies and internal business controls.
• Coordinates with the community team to achieve maximum staff economies and cross training when applicable.
• Understands the internal cost associated with all Sunrise resident care programs.

Training Leadership and Team Member Development:

• Manages the department including but not limited to recruiting hiring supervising training coaching and disciplining.
• Ensures completion and compliance of all required team member paperwork.
• Partners in the delivery and participation in Sunrise University Training and selfstudy programs during the required timeframe.
• Presents at least two 2 minimodules a month to team members.
• Develops a working knowledge of state/provincial regulations and ensures compliance through supervising and coaching team members.
• Achieves the Team Member Engagement goals and actively leads in the Engagement Improvement Planning sessions.
• Completes team member staffing and scheduling according to operational and budgetary guidelines.
• Reviews timekeeping practices and payroll reports daily to ensure all hours worked are recorded and appropriately paid.
• Conducts timely performance appraisals with meaningful conversations.
• Holds team accountable corrects actions when necessary and documents.
• Attends regular meetings; Stand Up Cross Over Department Head Town Hall Quality Improvement and others as directed by the ED.
• Keeps abreast of professional developments in the field by reading and attending conferences and training sessions.
• Maintains compliance in assigned required training and all training required by state/province or other regulating authorities as applicable to this role to ensure that Sunrise standards are always met.

Ready to take the next step and make a bigger impact than you ever imagined As part of our team you will help brighten the future for everyone at Sunrise and beyond. That is why we make it a priority to celebrate the unique ways you bring moments of togetherness and joy to everyone you serve. And when combined with the support benefits and growth opportunities we offer the result is a career that PositivelyShines with everything you need to reach your goals at work and in your life.

We also offer benefits and other compensation that include:

• Medical Dental Vision Life and Disability Plans
• Retirement Savings Plans
• Employee Assistant Program / Discount Program
• Paid time off (PTO) sick time and holiday pay
• Daily Pay offered to get paid within hours of a shift (offered in the U.S. only)
• Tuition Reimbursement
• In addition to base compensation Sunrise may offer discretionary and/or nondiscretionary bonuses. The eligibility to receive such a bonus will depend on the employees position plan/program offered by Sunrise at the time and required performance pursuant to the plan/program.
• Some benefits have eligibility requirements

Selected candidates will be offered competitive compensation based on geographic location of community/office skills experience qualifications and certifications/licenses (where applicable).

Upon request Sunrise Senior Living will provide accommodation to a job applicant with a disability during its recruitment process. If you require accommodation during this process please contact