Assistant Property Manager- PBV

Are you looking for a position at a missiondriven innovative organization with great benefits If so join Boulder Housing Partners! We are a PERA employer and offer great public employeeretirement benefits worklife balance and flexible schedules.

We build own and manage affordable housing in the City of Boulder bringing together staff and stakeholdersfrom diverse backgrounds to accomplish a common goal.

This positiondoes require LIHTC and HUD experience.

OVERALL JOB OBJECTIVE:

Under general supervision the Assistant PropertyManager PBV provides support to the property managers for public housing section 8 projectbased affordable tax credit and market rate housing in the City of Boulder. Functions include monitoring age receivables completing financial reports marketing planning monitoring activities related to occupancy processing and monitoring renewal and recertification paperwork showing apartments completing compliance reports filling in for property manager as needed and performing property management related duties as required.

COMPETENCIES:

Interpersonal Skills Commits to finding ways to work with a wide array of people and finds ways to adjust to working in different situation and with people who have different styles.

Peer Relationships Can quickly find common ground and solve problems for the good of all can solve problems with peers with a minimum of noise is seen as a team player and is cooperative easily gains trust and support of peers encourages collaboration can be candid with peers.

Dealing with Ambiguity can effectively cope with change can shift gears comfortably can decide and act without having the total picture isnt upset when things are up in the air doesnt have to finish things before moving on can comfortably handle risk and uncertainty.

SelfKnowledge is personally committed to and actively works to continuously improve him/herself understands that different situations and levels may call for different skills and approaches works to deploy strengths works on compensating for weakness and limits.

Customer Service Provides exemplary customer to applicants residents community partners and coworkers.

DUTIES AND RESPONSIBILITIES:

Assist with property management financial processes. This includes the following:

• Monitor and post monthly rents for the portfolio
• Monitor resident ledgers
• Monitor and manage age receivables according to policy
• Process demands and ensure rent collection policies are followed
• Perform month end review and reporting
• Review monitor and manage GPRI reports

Assist with processing all paperwork and mailings related to recertifications and renewals. This includes the following:

• Maintain and create filing and logging systems for first second and final mailings
• Process recertification and send notification of recertification to residents
• Mail letters and packets and track return of documents
• Review forms for accuracy and completeness. Research and obtain missing information as needed
• Organize paperwork and assist as requested
• Track traffic enter data into Yardi software system
• Maintain organized resident files

Assist with leaseup of vacant units. This includes the following:

• Respond to inquiries via telephone and walk ins
• Process and maintain waitlists
• Manages marketing plan for the properties
• Process applications for housing
• Conduct landlord references
• Conduct background checks
• Check files for eligibility criteria
• Show available units
• Conduct preleasing inspections of vacant units to ensure units are in movein condition

Assist with move outs. This includes the following:

• Inspect and walk units at move out
• Assess charges with maintenance
• Assess and complete move out disposition
• Process move out file

Assist propertymanagers by:

• Holding office hours onsite as needed
• Posting notices at sites
• Filing
• Interpreting for Spanishspeaking clients

Assist propertymanagers with resident issues including:

• Monitor rent collections and late payment reports
• Initiate and follow up on resident payback agreements
• Assist with resident issues requests and communications
• Working knowledge of Reasonable Accommodation situations under Section 504

Assist with all other paperwork issues including but not limited to filing reporting requirements for the various funders and program administrators.

Performs related duties as required by management to meet the needs of BHP.

Regular predictable attendance is an essential function of this position.

Takes proper safety precautions anticipates unsafe circumstances and acts accordingly to prevent accidents. Is responsible for the safety of self others materials and equipment. Uses all required safety equipment.

Generally duties and responsibilities are listed from most to least critical or time consuming.

Boulder Housing Partners is committed to hiring employees who provide good customer service; our employees communicate courteously and responsively and provide effective and efficient service to the public and coworkers.

REQUIREMENTS:

High school diploma or equivalent. Strong organizational experience. Experience with data entry and database management. Ability to accurately verify multiple sources of information and make assessments. Demonstrated ability to communicate with internal and external customers; proven composure in difficult situations; ability to manage and resolve conflict effectively. Attention to detail. Ability to work with diverse populations. Interest desire ability and commitment to provide excellent customer service in person and over the telephone. Ability to work independently take initiative handle multiple tasks simultaneously and to assume responsibility for completion of complex workload without close supervision. Acceptable background information including criminal history. Valid Colorado drivers license and acceptable motor vehicle record.

DESIRED QUALIFICATIONS:

Experience with housing software particularly Yardi. Customer Service experience. Bilingual Spanish/English.

Hiring Range: $23$28/hour $47840$58240)DOQ

Applications will be accepted through April 11 2025.

WHAT ITS LIKE TO WORK WITH US:

If your goal is to help build diverse and inclusive communities by providing homes creating community and changing lives consider joining us at BHP. We know our employees are our most important resource in addition to rewarding and meaningful work we enjoy:

• Medical dental vision health plans
• Retirement benefits that includes PERA defined benefit plan plus 401k and 457 plans
• Paid life insurance
• Employee wellness program
• Long term disability
• 13paid holidays per year plus vacation and sick leave
• Five Fridays off during the summer
• Excellent worklife programs such as flexible schedules training opportunities and more

HISTORY:

Founded in 1966 Boulder Housing Partners (BHP) is known for creative and awardwinning approaches. BHPs goal is to make living in Boulder possible and affordable regardless of income. We are committed to fostering a healthy sense of community in every property we develop. We are an inclusive organization that operates creatively decisively and effectively with strong and consistent values and an understanding that housing is as much about people as it is about place. We build own and manage 33 of the total inventory of affordable housing in Boulder making a strong contribution to City Councils goal that 10 of all housing is permanently affordable.

Our commitment to the organizational stewardship of assets involves fostering a caring and supportive work environment for our most valuable asset our employees. We realize that our mission can only be realized with a team of dedicated and passionate people. BHP provides professional development opportunities as well as a generous benefits package that includes medical dental vision life insurance paid holidays and personal days as well as retirement benefits. Our culture promotes worklife balance and opportunities to engage in healthy lifestyle activities.

BHP is an Equal Opportunity Employer. We prohibit unlawful discrimination against applicants or employees on the basis of age 40 and over race (including traits historically associated with race such as hair texture and length protective hairstyles) sex sexual orientation gender identity gender expression color religion creed national origin ancestry disability military status genetic information marital status or any other status protected by applicable state or local law. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.

Required Experience:

Manager