Operations Case Coordinator
Operations Case Coordinator
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Job Description
Crossroads Talent Solutions LLC (Crossroads) is a Small Business Administration (SBA) 8a Business Development participant and Certified Serviced Disabled Veteran Owned Small Business (SDVOSB) with over 20 years of professional experience in the military government and the private sectors.
Position: Operations Case Coordinator
Type: FullTime
Location: MacDill Air Force Base FL
Travel: 0
* Contingent upon Contract Award*
Position Summary: The Operations Case Coordinator is a critical position and is responsible for providing a qualified medical perspective conducting client case medical reviews and providing recommended COAs to support best possible client outcome in conjunction with Recovery Care Coordinators Primary Care Managers medical care providers and Operations staff.
Duties and Responsibilities:
- Provide expertise in navigating the military medical system (DoD VA and TRICARE)
- Provide professional assistance to the RCCs to identify clients needs for referrals to appropriate health care providers or facilities.
- Maintain documentation as required by Section SOPs program mandates USSOCOM Directives and other applicable regulations manuals or instructions.
- Effectively prioritize and utilize time management skills to meet all mandated milestone markers as defined in applicable program SOPs regulations manuals or instructions.
- Perform general office and administrative support functions.
Required Skills and Abilities:
- Possess a current SECRET clearance
- Bachelors degree from an accredited program in social work or a healthcare field and 5 years of relevant experience
- Demonstrated clinical case management experience with working knowledge of patient education principles management of complex medical psychosocial and financial problems that enhanced patient adherence to individualized treatment plans
- Demonstrated knowledge of cancer protocol by type.
- Effective written and oral communications skills.
Veterans encouraged to apply
Crossroads Talent Solutions LLC is a veteranfriendly EOEDisability/Vets employer and all qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity or expression pregnancy age national origin disability status genetic information protected veteran status or any other characteristic protected by law.
Equal Opportunity Employer/Veteran/Disabled
Required Experience:
IC
Employment Type
Full-Time
