Control Systems Service Manager
Control Systems Service Manager
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$ 130000 - 150000
1 Vacancy
Job Description
At Emerson Power & Water Solutions we help customers in the worlds most crucial industries tackle the challenges of modern life. As an industryleading controls automation company we drive innovation that makes the world healthier safer smarter and more sustainable.
If you are a Lifecycle Services professional looking for an opportunity to grow Emerson has a great opportunity for you! As the Control Systems Service Manager youll be based in our San Diego CA office leading a team of engineers focused on delivering distributed control and SCADA system services to one of Emersons largest customers in the San Diego metropolitan area.
In this Role Your Responsibilities Will Be:
- 80 Lead & provide engineering support activities for wastewater facilities that have Emerson Distributed Control Systems and SCADA Systems.
- 20 Manage contracts and invoicing.
- Interface effectively with key customer personnel building positive relationships and maintaining high levels of customer satisfaction through outstanding performance.
- Actively work as part of a team providing local customer with system problem resolutions field services maintenance programs system startup coverage system upgrades in support of proper operation of customers systems.
- Conduct site investigation and make recommendations for system designs and upgrades.
- Provide summary data and information reports for a variety of software products instruments and equipment.
- Create and submit required activity and billing reports to customer representatives.
- Perform monthly project cost reviews and implement procedures to improve efficiency.
- Manage subcontracts with engineering firms responsible for financial tracking and delivery of site services.
- Support the financial efficiency and quality objectives for the team customer satisfaction and highquality support service.
- Supervise and coordinate personnel equipment and financial resources to enhance and expand business relationships.
- Assess employee skills and performance. Teach mentor and train employees to improve performance and develop toward their career goals. Cultivate a psychologically safe and fulfilling work environment to allow employees to thrive and reach their full potential.
- Bachelors degree in engineering or related technical field or equivalent combination of education and experience
- Minimum of 7 years related experience
- Legal authorization to work in the United States
- OV400 certification and prior Ovation system experience is preferred
- Experience with PLC DCS and/or SCADA
- PE (Professional Engineer) or PMP is a plus
- Past experience working in the water/wastewater industry
- Past experience as a site manager or project manager
- Past demonstrated leadership
COMPENSATION
Our compensation philosophy is simple: we pay a competitive base salary within the local market in which we operate and reward performance during our annual merit review process. The salary range for this role is $annually commensurate with the skills talent capabilities and experience each candidate brings to a role.
At Emerson we are committed to fostering a culture where every employee is valued and respected for their unique experiences and perspectives. We believe a diverse and inclusive work environment contributes to the rich exchange of ideas and diversity of thoughts that inspire innovation and brings the best solutions to our customers.
The philosophy is fundamental to living our companys values and our responsibility to leave the world in a better place. Learn more about our Culture & Valuesand about Diversity Equity & Inclusion at Emerson.
Our training programs and initiatives focus on endto end development from onboarding through senior leadership. We provide a wide range of development opportunities including facetoface and virtual training mentorship and coaching project management and onthejob training.
#LIMS11
Required Experience:
Manager
Employment Type
Full-Time
