Risk Mgmt Liaison - FT Days
Risk Mgmt Liaison - FT Days
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Salary Not Disclosed
1 Vacancy
Job Description
Overview
Houston Methodist Standard
PATIENT AGE GROUP(S) AND POPULATION(S) SERVED
Refer to departmental Scope of Service and Provision of Care plans as applicable for description of primary age groups and populations served by this job for the respective HM entity.
HOUSTON METHODIST EXPERIENCE EXPECTATIONS
- Provide personalized care and service by consistently demonstrating our I CARE values:
- INTEGRITY: We are honest and ethical in all we say and do.
- COMPASSION: We embrace the whole person including emotional ethical physical and spiritual needs.
- ACCOUNTABILITY: We hold ourselves accountable for all our actions.
- RESPECT: We treat every individual as a person of worth dignity and value.
- EXCELLENCE: We strive to be the best at what we do and a model for others to emulate.
- Practices the Caring and Serving Model
- Delivers personalized service using HM Service Standards
- Provides for exceptional patient/customer experiences by following our Standards of Practice of always using Positive Language (AIDET Managing Up Key Words)
- Intentionally collaborates with other healthcare professionals involved in patients/customers or employees experiential journeys to ensure strong communication ease of access to information and a seamless experience.
- Involves patients (customers) in shift/handoff reports by enabling their participation in their plan of care as applicable to the given job
- Actively supports the organizations vision fulfills the mission and abides by the I CARE values
Responsibilities
- Collaborates with Houston Methodist Risk Management to develop risk monitoring and reduction programs. Provides leadership in the review of system and entity policy and procedures.
- Works closely with department leaders and Patient Liaisons to identify and address potential risk opportunities that may impact the customer experience.
SERVICE ESSENTIAL FUNCTIONS
- Develops and provides training and education programs for leadership medical staff and staff to improve patient care and reduce losses.
- Promotes and leads performance improvement activities throughout the hospital including reporting such activities. Assists in the peer review process as assigned. Conducts chart review generates reports and presents performance information to the appropriate medical staff departments and/or committees.
QUALITY/SAFETY ESSENTIAL FUNCTIONS
- Investigates analyzes and documents actual and potential risks. Assesses the liability and probability of legal action. Notifies management of potentially compensable events and coordinates communication with Houston Methodist Risk Management. When warranted in conjunction with quality management initiates and conducts root cause analyses (RCAs) and internal audits (IAs) as appropriate. Collects organizes and disseminates data to appropriate persons including preparation and presentation of reports as required. Reports data to external agencies as needed.
- Administers the risk management program on a daytoday basis to include a system for risk identification investigation and reduction. Develops and implements a plan for reviewing trending and reporting risk management occurrence reports and reports generated from Houston Methodist Risk Management.
- Responsible for ensuring compliance with accreditation standards and regulatory agency requirements; applies current knowledge of accreditation and regulatory agency requirements. Participates in regulatory and accreditation surveys.
- Designs and implements an organized record keeping system for essential/critical documents (i.e. potential claims claims reports and patient/medical staff matters) that provides ease of retrieval by management in the absence of the Risk Management Liaison. Assures all files are protected from tampering.
FINANCE ESSENTIAL FUNCTIONS
- Participates in cost reduction efforts by making recommendations to mitigate risk.
GROWTH/INNOVATION ESSENTIAL FUNCTIONS
- Designs develops and implements project plans related to risk management initiatives. Manages reporting of these projects/measures to internal departments/committees and/or outside agencies as needed. Provides oversight for these projects to ensure desirable outcomes are met.
- Seeks opportunities to expand learning beyond baseline competencies with a focus on continual development in risk management.
This job description is not intended to be allinclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises.
Qualifications
- Must meet one of the following requirements:
- Bachelors degree in nursing
- Masters degree in a clinical discipline
- Juris Doctor (JD)
WORK EXPERIENCE
- Three years of hospital quality management risk management insurance claims or legal experience
License/Certification
- RN Registered Nurse Texas State Licensure and/or Compact State Licensure For RNs within 60 days OR
- RNTemp Registered Nurse Temporary State Licensure For RNs within 60 days OR
- NOCRNRM Not a Credential For NonClinical Risk Management For nonRNs
LICENSES AND CERTIFICATIONS PREFERRED
- ARM Certification In Risk Management
- CPHRM Certified Professional in Healthcare Risk Management (AHACC)
- or other risk management certification
KSA/ Supplemental Data
- Demonstrates the skills and competencies necessary to safely perform the assigned job determined through ongoing skills competency assessments and performance evaluations
- Sufficient proficiency in speaking reading and writing the English language necessary to perform the essential functions of this job especially with regard to activities impacting patient or employee safety or security
- Ability to effectively communicate with patients physicians family members and coworkers in a manner consistent with a customer service focus and application of positive language principles
- Knowledge of risk management methodologies & principles
- Knowledge of accreditation and regulatory requirements
- Computer proficiency to complete job duties independently
SUPPLEMENTAL REQUIREMENTS
WORK ATTIRE
- Uniform No
- Scrubs No
- Business professional Yes
- Other (department approved) No
ONCALL*
*Note that employees may be required to be oncall during emergencies (ie. DIsaster Severe Weather Events etc) regardless of selection below.
- On Call* Yes
TRAVEL**
**Travel specifications may vary by department**
- May require travel within the Houston Metropolitan area No
- May require travel outside Houston Metropolitan area No
Company Profile
Since 1998 Houston Methodist Sugar Land Hospital has been serving Fort Bend and the surrounding counties. Residents have come to rely on a level of compassionate care and leadingedge technology that was once available only in the Texas Medical Center. Houston Methodist Sugar Land Hospitaltied for No. 4 in Houston and No. 6 (threeway tie) in Texas in U.S. News & World Reports best hospital rankings in 2020.With 316 operating beds 24 operating rooms and over 2400 employees Houston Methodist Sugar Land Hospital was designed to provide comprehensive personalized care for the community.
Employment Type
Full-Time
