Delivery Manager in Drug Development

Why do we need you

Were looking for a talented (Senior) Delivery Manager to lead impactful projects. This is your opportunity if youre a skilled professional passionate about project success. You will be responsible for leading the successful delivery of dataintensive projects for Pharma and BioTech clients with a special focus on clinical trials. You will ensure seamless collaboration drive measurable value for clients maintain high employee satisfaction within the team and contribute to Appsilons growth and business success.

Apply now to become a part of our dynamic team!

Why Appsilon is a good place for you:

• We offer competitive compensation and extensive humanfirst peoplefocused benefits prioritizing your personal and financial wellbeing
• Join our amazing multicultural team ready to support and collaborate with you
• Enjoy a remote work environment with an open and kind internal culture focused on learning and experimentation
• Supportive culture there will be an essential responsibility on you but there will be a team to support you
• Fortune 500 clients such as Warner Bros Johnson & Johnson Merck Genmab and more
• You will have a real impact on the work of the Delivery Team we are open to your ideas
• You will have a real impact on the work of the entire company
• You will have the possibility to travel to clients all over the world

In addition we offer:

• Up to 25000 PLN or 5700 USD VAT on B2B
• 26 days of paid holidays an equivalent of public holidays in Poland est. 11 days in 2025
• 5 of salary in Professional Development Budget to spend on activities that help you grow
• 33 days (paid 80 per year on B2B when on a sick leave
• 4 paid days per year to be used for training/conferences events or workshops
• Remote workfirst working culture with flexible working hours to adjust to your family life
• Private health care insurance for you and your family
• Life insurance for you and your family
• FitProfit or FitSport membership card (in Poland)
• AskHenry a personal assistant works great in large Polish cities elsewhere limited to online support
• We will provide you with a MacBook and additional accessories for your computer to make your work even more efficient and comfortable

Your Responsibilities:

You will oversee dataintensive projects in Pharma and BioTech focusing on clinical trials. You will ensure client success team satisfaction and Appsilons growth.

Guiding Customers during the project
• Advising on the release process
• Advising how to achieve impact
• Challenging Customer plans to find the optimal approach
• Escalating risks on time

Ensuring Customer satisfaction
• Superpleasing exceeding client expectations by delivering exceptional service beyond the agreed scope.
• Having a deep understanding of Customer goals within the project we are working on
• Understanding how Customer measures the business impact of the project
• Providing Customers with the best service experience

Building strong relationships with the Customer
• Ensuring that a Customer has confidence that you understand their business needs
• Building longterm relationships and trust by surprising clients with added value proactive insights and personalized attention.
• Being able to discuss and address specific technical issues
• Sharing your prior experience in the clinical trials area
• Having regular meetings with client and discuss their challenges
• Visiting clients onsite

Projects Continuity
• Ensuring that Customer is thriving thanks to our project and wants to continue working together
• Developing a perfect understanding of the customer organization and decisionmaking progress
• Direct Management
• You will be a direct manager of a number of individual contributors and less senior delivery managers
• Providing career support and finding opportunities to grow
• Identifying growing talents and underperformers and acting on it in a timely manner.

Project/Product Management
• If there is a need you will take over the role of a Project/Product Manager who works handson in the project by managing the backlog handling communication with the customer clarifying requirements and supporting software engineers.

Requirements:

1. At least 4 years of experience in a similar role or at the top tier consultancy (BCG Bain AT Kerney McKinsey)
2. Domain knowledge meeting at least 3 of the following:
   1. Good understanding of fundamental concepts in molecular biology and bioinformatics
   2. Familiarity with software and tools used for data analysis in clinical trialsFamiliarity with clinical trials data standards (CDISC)
   3. Familiarity with data flow in research and clinical trials and how data is generated processed and visualized.
   4. Extra point for handson experience with the project
   5. Proven track record of successfully delivered projects for Pharma/BioTech
3. Proven track record of successfully delivered projects
4. Project/product management experience (Product Owner Project Leader Project Manager Project Coordinator roles)
5. Experience with client relationship management/sales
6. Understanding of modern web development process
7. Experience in mentoring other people (not necessarily software engineers)
8. Youre okay with traveling to clients 23 times per year)
9. Experienced in remote work likes remotefirst working culture
10. English C1 (close to native speaker)
11. Communication is your strong point. You like and know how to talk to people but you also know how to listen effectively and remember information. You are characterized by openness patience emotional intelligence and high personal culture.
12. Proactive driven personality striving for continuous improvement of your performance
13. Your time zone makes working with European and American clients possible.

Within 3 months you will:

• Manage the delivery of 1 project for Customers developed by teams of 23 engineers
• You will be learning the way we work by:
  • Participating in the Talent Forge activities (workshops training talks)
  • Onboarding trainings
  • Mentorship from the Senior Executives
• Manage 34 individual contributors (team members or contractors)
• You will be learning the way we support software engineers as managers by:
  • Participating in the weekly managers meetings to share ideas challenges and solutions

Within 6 months you will:

• Manage the delivery of 13 projects for Customers (depending on their sizes)
• Manage up to 10 individual contributors
• Contribute to the internal initiatives that make our system work for example:
  • Performance reviews
  • Onboarding App Sprints
• Still getting mentorship and growing training through the Personal Development Budget 11s with the Director of Delivery Head of Engineering and Senior Delivery Managers.

What can you expect during the recruitment process

• Screening call with Recruiter
• Recruitment Task
• Interview with Hiring Managers
• Offer

Appsilon is committed to being a diverse and inclusive workplace. We encourage applicants of different backgrounds cultures genders experiences abilities and perspectives to apply. All qualified applicants will receive consideration for employment without regard to race color national origin religion sexual orientation gender gender identity age physical disability or length of time spent unemployed.