Virtual Kitchen Operations Specialist Marketing LATAM- Experience in Hospitality Restaurants
Virtual Kitchen Operations Specialist Marketing LATAM- Experience in Hospitality Restaurants
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1 Vacancy
Job Description
About us:
We are a dynamic force in the travel scene designed for the nextgen adventurer! With over 70 unique vibepacked properties across Southeast Asia South & Central America we are redefining the way the bold social and curious experience the world. Brands like Slumber Party Bodega Hostels Path and Socialtel Resorts are at the forefront of unforgettable adventures and were growing fast!
Virtual Kitchen (VK) Operations Specialist (Marketing)
The Virtual Kitchen (VK) Operations Specialist is responsible for overseeing the daily operations innapp marketing strategies of deliveryonly service or cloud kitchen. This role requires a blend of operational expertise and drive sales streamline workflows and optimize online performance.
Key Responsibilities
Operations Management
Oversee the endtoend operations of the virtual kitchen including order management inventory control and delivery coordination.
Manage the process of brand activation in each location for each country in Latin America.
Ensure smooth integration and performance across food delivery platforms like Uber Eats Rappi
and Pedidos Ya.
Develop strategies to improve efficiency reduce waste and optimize kitchen workflows.
Monitor food quality packaging and delivery speed to maintain high customer satisfaction.
Implement automation tools and technology to enhance operational efficiency.
Manage and align all promotions in all multiple delivery partners.
Collaborate with marketing specialist regarding in app delivery marketing campaigns.
Work closely with Corporate Head Chef regarding new product development.
Analyze customer insights and market trends to refine marketing efforts and menu offerings.
Qualifications & Skills:
Strong understanding of the Latin American food delivery market and consumer behavior.
Experience working with restaurant management software and online ordering platforms.
Ability to work in a fastpaced environment multitask and manage multiple projects.
Excellent communication skills in Spanish and/or Portuguese; English proficiency is a plus.
Passion for food and innovation.
Strong communication and problemsolving abilities.
Knowledge of food safety regulations and best practices.
Ability to work flexible hours including weekends and holidays if needed.
Bachelors degree in hospitality management business administration or a related field is preferred but not require
Why Join Us
At Collective Hospitality we are committed to providing an engaging and inclusive work environment where our employees can thrive. Youll have the opportunity to make a significant impact by managing key HR functions ensuring compliance and driving positive change. We offer competitive benefits and the chance to grow within a global organization.
Employment Type
Full Time
