Patient Experience Specialist
Patient Experience Specialist
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Job Description
Patient Experience Specialist ProgressiveHealth of Indiana LLC Henderson KY
We are looking for a Patient Experience Specialist to join our team! This person will be our front office medical receptionist within a clinical setting in either outpatient or inpatient facilities. This is a fulltime position.
Come be a part of a growing organization in a progressive supportive and innovative team!
What will you be doing in this role
- Coordination and performance of all front office operations
- Answering a multiline telephone
- Greeting patients
- Insurance verification and authorizations
- Scheduling appointments
- Completing necessary documentation
- Supporting office staff as needed
This does not necessarily list all responsibilities duties requirements or efforts associated with the job. While this list is intended to be an accurate reflection of the job the company reserves the right to review and modify the functions duties and requirements of the job or to require that additional or different tasks be performed as circumstances or business needs require.
Our ideal candidate would:
- Have a high school diploma or general education degree (GED)
- Have at least 1 year of related experience or training is preferred
- Have previous experience in a customer service or clerical role
- Display a high degree of professionalism in both written and verbal communication
- Have the ability to work both independently and in a team environment without constant supervision
- Ability to effectively manage time and prioritize tasks
- Demonstrate strong detail orientation with the ability to adapt to change
- Demonstrate strong followup and followthrough skills.
- Be able to maintain confidentiality.
- Have strong computer skills including proficiency with databases and with Microsoft Office applications including Outlook Word and Excel.
What you get from us:
- Opportunity for important work/life balance!
- Paid time off (PTO) & paid holidays
- A robust benefits package: medical (HSA/FSA availability) dental vision and supplemental insurance options
- Health improvement plan opportunities to lower premium costs
- FREEuse of the ProCare HealthSpot medical clinic for insured employees and dependents
- Includes medical care virtual visits with a 24/7 nurse call line lab testing and generic medications
- Companysponsored basic life/AD&D insurance and longterm disability insurance
- 401(k) & ROTH 401(k) savings plans company match with autoenrollment after the probationary period
- Continuing professional development
- Opportunities for growth and advancement
Eligibility to Work:
This position requires candidates to be authorized to work in the United States on a fulltime basis without requiring current or future sponsorship for an employment visa (e.g. H1B OPT etc..
About ProgressiveHealth:
ProgressiveHealth is the premier provider of a broad spectrum of occupational and nonoccupational health services including onsite medical injury prevention health improvement and rehabilitation management solutions and more! We are dedicated to delivering superior care and improving both patient and client outcomes. With nearly 1000 employees supporting operations across the United States and in Canada ProgressiveHealth has been growing our footprint since 1995. Our team is experienced and focused to get the job done right!
Required Experience:
Unclear Seniority
Employment Type
Full-Time
