Live Order Agent
Posted on :
13-03-2024
Employer Active
1 Vacancy
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Job Description
Req ID : 874441
Job Description
- Order dispatching and segregation
- Follow up with drivers and shoppers through the order lifecycle
- Follow up orders of all level (Waiting for shopping, shopping, start checkout,….etc.).
- Follow up orders General problems (technical, financial….etc.)
- Follow up on payment problems (credit line)
- Communicate with the agent through ( liveperson,Telegram,…etc.) channels
- Dynamic transfer of supply to meet business needs
- Redirect issues to related departments
Job Requirements
- 1-3 years of Experience in customer service and call center
- Bachelor’s Degree in relevant field
- good MS Office Skills
- Time Management
- Communication skills
- Stress Management skills
- Patience, good listening
- Constant ability to learn
Employment Type
Full Time
Company Industry
Internet / E-commerce / Dotcom
Department / Functional Area
Key Skills
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