Officer - Phone Banking
Posted on :
21-12-2021
Employer Active
1 Vacancy
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Job Description
Req ID : 819589
- Maintain and manage well-developed professional knowledge of entire products and services line offered.
- Head responsibility to update and request support for further development requirements.
- Initiate sales plus cross-sell complete banking services range to present prospective customers.
- Ensure to demonstrate all sound judgment for decision making complying with set guidelines and methods.
- Attain minimum sales performance standards by active involvement in entire product marketing campaigns, referral programs and sales development activities.
- Attain branch and individual sales goals through promoting as well as cross-selling bank products.
- Participate in sales activities and process of Retail Department in disciplined, steady manner.
- Ensure phone banking activities inclusive of but not restricted to direct mail, telemarketing, cross-selling of bank services and products.
- Conduct referrals, role playing and prospecting along with attain or exceed weekly sales activities and volume.
- Support bank-broad training efforts to improve staff knowledge as well as continuously enhance referral results and cross-selling.
- Complete loan process by closing through working within fairly standardized processes and utilize standard rates as defined by bank.
- Assist customer satisfaction and retention through successfully researching and resolve customer issues as well as inquiries.
- Ensure to consistently acquire or exceed sales goals established by management.
- Participate actively in entire product marketing campaigns, referral programs and sales development activities.
- Perform for sure all duties along with responsibilities complying with set procedures and regulations.
Employment Type
Full Time
Company Industry
Department / Functional Area
Key Skills
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