Employer Active
• Design, implement, and monitor the infrastructure and the systems. This includes after hours on-call support and handling technical problems escalated from Level 1
• Plan, Design and Implement customer solutions and configuration changes.
• Provide Level 1 with adequate technical tools for monitoring and managing systems.
• Maintain and monitor the Data Center and NOC infrastructure.
• Advanced problem troubleshooting/isolation.
• Advanced problem resolution following written procedures.
• New procedures creations/initiations.
Full Time