E-Learning Specialist

Job Description

• E-Learning Specialist Classera, one of the fastest growing education technology companies, brings together the best learning management system with Gamification, Social Learning and AI to improve student performance, foster collaboration, and personalize learning in K-12 , Higher Education and Corporate Training. Millions of students, and administrators worldwide use Classera solutions to advance what is possible in education. In this role, and under the supervision of the Partnerships Director you will be working closely with Classera Education partners and agencies to ensure a continued and growing relationship that benefits both parties.

Job Responsibilities

• Support activation team members in clients training as a first phase of the activation plan.
• Design activation reports and monitors activation progress for each service and each client.
• Work alongside activation team members to create client performance dashboards and are integral in presentations to clients on an ongoing basis.
• Tracks the features' issues to solve the clients' ticket within the deadline.
• Evaluate the current activation status of each client to ensure the clients' satisfaction.
• Helps with new business opportunities (as needed).
• Understand clients’ needs and support them based on the strategic activation plan.