Employer Active
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Manage large amounts of inbound and outbound calls in a timely manner
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Follow communication “scripts” when handling different topics
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Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
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Seize opportunities to upsell products when they arise-Tele sales-
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Build sustainable relationships and engage customers by taking the extra mile
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Keep records of all conversations in our call center database in a comprehensible way
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Meet personal/team qualitative and quantitative targets
Full Time