Account Executive

Job Description

• Manage customer relationships and remain in frequent contact with clients to understand their needs.
• Provide professional after-sales support.
• Introduce and coordinate after-sales services visits.
• Respond to complaints and resolve issues aiming at customer contentment and satisfaction.
• Building long-lasting, mutually beneficial relationships with external contacts and internal departments to create a better customer experience, to assure that all terms and conditions of the contractual agreement are well coordinated.
• Maintaining a database of contact information.
• Ensure that sales materials (Pamphlets, Brochures, etc) are effectively used and distributed to brokers and/or other potential clients.

Job Requirements

• Bachelor's degree of Pharmacy or any relevant discipline.
• Flexibility to travel domestically to run the business needs.
• 2-3 years of experience as an Account Executive, or in other sales/customer service role, preferably in the medical insurance field.
• Exceptional verbal communication skills.
• Strong interpersonal skills.
• Must be able to negotiate and problem-solve.
• Excellent command of written & spoken in both Arabic & English.
• Good computer skills.