Role summary
This is a process Subject Matter Expert (SME) role to lead the BAU support and design of enhancements for the global Performance & Talent system based on the SAP SuccessFactors Performance & Goals module translating performance & talent requirements into system solutions.
Key accountabilities
40 Performance Process & System Subject Matter Expert (SME):
- Lead the daytoday support of the SuccessFactors Performance Management and Goal Management (PMGM) application.
- Identify and implement process and system improvements to align with best practices.
- Provide process context and rationale act as a point of escalation and approve change requests.
- Collaborate closely with SAP to stay updated on the latest developments and roadmap items assessing their relevance for KPMG.
- Translate business process requirements into effective technology solutions.
- Collaborate with our third party implementation partner to implement system enhancements.
- Manage system adoption across the network by guiding member firms through our adoption process ensuring a smooth golive and transition to Business As Usual (BAU).
30 Driving System Enhancements in the SF Talent Suite:
- Embed our global Career Architecture and skill taxonomy in SAP SuccessFactors (SF) using the Talent Intelligence Hub.
- Leverage AI features and integrate with MS Teams for enhanced functionality.
- Review and enhance dashboard reporting and our roles structure.
- Embed a skillsbased approach in the performance development process.
- Build a business case for the Career Development & Succession module.
20 Stakeholder Management:
- Engage with member firm Performance Development (PD) leads and global the global Talent team to understand their requirements and provide system and process advice.
- Participate in the Global Performance Working Group to understand strategic direction and present system enhancements for guidance and signoff.
- Effectively communicate system enhancements to the Performance Development (PD) network.
- Establish and lead a community of practice group conducting regular connection calls.
10 Additional Responsibilities:
- Collaborate closely with our offshore support team in Bangalore providing guidance to address member firm queries and oversee system configuration changes.
Qualifications :
- Minimum 4 years of experience in HR technology or a similar role with a focus on system management and process improvement ideally in a large multinational and/or federated organization
- Bachelors degree in Human Resources Information Technology Business Administration or a related field from an accredited college or university or equivalent work experience
- Proven experience (ideally certified) with SAP SuccessFactors particularly in Performance Management and Goal Management (PMGM)
- Strong communication skills (written and verbal) in English with the ability to engage and influence stakeholders at all levels
- Strong project management skills with the ability to lead and manage multiple projects simultaneously
- Ability to build strong relationships in a global environment working with diverse crossfunctional teams
- Excellent analytical and problemsolving skills with a keen attention to detail; ability to drive through to solution in circumstances of complexity and ambiguity
- Ability to translate complex business requirements into effective technology solutions
- Advanced MS Excel and MS PowerPoint skills
- Trustworthy with strong business integrity and ability to hold sensitive information in confidence
- Knowledge of global HR practices and trends particularly in performance management career development and skillsbased organization
- This role is temporary until 31 March 2027.
Additional Information :
KPMG offers you a lot of opportunities to develop yourself in a field of expertise that is becoming increasingly important. What to expect:
- A competitive salary with attractive fringe benefits including profit distribution a fixed expense allowance and a workfromhome allowance.
- 30 vacation days (on a fulltime basis) and the option to buy more days or sell your vacation days.
- At KPMG we believe in the power of collaboration and social commitment. You work together with colleagues who share the same passion for IT and security and we regularly organize team outings and volunteer work.
- Opportunities for professional and personal growth with access to training sessions courses and coaching.
- A modern workplace with flexible work tools and arrangements such as a laptop and iPhone that you can also use privately.
- Customized mobility solutions such as a lease car or NS Business Card.
- A strong focus on vitality with access to fitness facilities and vitality programs.
Remote Work :
No
Employment Type :
Fulltime