Lead - Business Development North America
Lead - Business Development North America
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Job Description
Key Responsibilities
Manage and lead a team of Business Development Managers to achieve daily and monthly lead generation qualification and handoff goals in the North America market.
Oversee the development and of sales outreach strategies across multiple communication channels (phone email social media etc..
Ensure your team effectively assesses qualifies and prioritizes a large volume of inbound and outbound leads to build a strong sales pipeline.
Collaborate with marketing sales and operations to design and execute impactful campaigns that resonate with prospects and meet regional goals.
Conduct regular team meetings training sessions and performance reviews to ensure each team member reaches their individual and team goals.
Analyze sales development metrics provide coaching and feedback and report on team performance to upper management.
Work with crossfunctional teams to continuously refine processes tools and resources for more effective lead generation and conversion.
Drive team performance by setting clear expectations providing consistent support and encouraging continuous professional development.
Advocate for the companys brand and culture instilling a customercentric mindset within your team.
Provide accurate forecasting and pipeline status reporting to leadership with actionable insights and recommendations.
Qualifications :
Bachelors or Masters degree in Business Marketing or related field preferred.
8 years of experience in sales development business development or lead generation with at least 2 years in a team leadership role preferably in the North American market.
Proven track record in managing and mentoring a highperforming sales development team including experience with pipeline management and sales coaching.
Strong understanding of cloudbased CRM tools and sales processes with a customerfirst mindset.
Demonstrated success in achieving or exceeding sales targets and business objectives in a fastpaced environment.
Ability to communicate clearly and persuasively both in writing and verbally with senior leadership and clients.
Exceptional organizational and timemanagement skills with the ability to juggle multiple priorities.
Strong knowledge of the North American market its trends challenges and business culture.
A positive resilient and resultsoriented leader with a passion for growing people and processes.
Experience with sales analytics and CRM tools (e.g. Salesforce HubSpot) is highly desirable.
Additional Information :
At Freshworks we are creating a global workplace that enables everyone to find their true potential purpose and passion irrespective of their background gender race sexual orientation religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant richer work environment that advances the goals of our employees communities and the business.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
