Spanish-Speaking Content Review Specialist
Spanish-Speaking Content Review Specialist
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Job Description
Job Title: SpanishSpeaking Content Review Specialist
Location: Lisbon Portugal (Onsite & Hybrid)
Job Type: Fulltime
Department: Content Moderation & Quality Assurance
About CBT Moving:
At CBT Moving were committed to creating engaging safe and positive online experiences for our users. As a rapidly growing global company we pride ourselves on providing innovative solutions and highquality service. Were looking for a SpanishSpeaking Content Review Specialist to join our team in Lisbon. This role offers both onsite and hybrid work options providing you with flexibility while contributing to a vibrant dynamic environment. If youre passionate about content quality safety and community standards we want to hear from you!
Position Overview:
As a SpanishSpeaking Content Review Specialist you will play a vital role in ensuring that the content on our platform meets high standards of quality safety and compliance. Youll be responsible for reviewing and moderating Spanishlanguage content ensuring that it adheres to the platforms guidelines. Whether youre working onsite in Lisbon or choosing a hybrid model youll work closely with crossfunctional teams to maintain a safe and engaging experience for our users.
Key Responsibilities:
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Content Review: Review and evaluate usergenerated content in Spanish ensuring it aligns with platform guidelines and standards.
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Policy Enforcement: Enforce community guidelines and ensure that all content adheres to safety compliance and quality standards.
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Content Moderation: Flag inappropriate or harmful content taking appropriate actions such as removing or restricting content in accordance with platform policies.
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Quality Assurance: Monitor content trends and provide feedback on potential issues or areas for improvement in content moderation processes.
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User Communication: Communicate decisions to users offering clear and respectful explanations regarding content removals or moderation actions.
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Collaboration: Work closely with product legal and customer support teams to resolve contentrelated issues improve processes and ensure the best possible user experience.
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Reporting & Documentation: Maintain accurate records of content reviews decisions and actions taken. Ensure thorough documentation for transparency and accountability.
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Continuous Improvement: Contribute to the development and refinement of community guidelines providing insights on user behavior and content trends within the Spanishspeaking community.
Requirements:
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Fluency in Spanish (written and spoken) is essential.
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Proficiency in English (written and spoken) to communicate with international teams.
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Prior experience in content moderation quality assurance or a similar role is highly preferred.
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Strong attention to detail with the ability to make quick and accurate decisions.
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Excellent written and verbal communication skills with the ability to explain content moderation decisions professionally and clearly.
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Strong understanding of online content guidelines safety protocols and compliance standards.
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Ability to work independently manage multiple tasks and meet deadlines in a fastpaced environment.
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Knowledge of cultural sensitivities within Spanishspeaking communities to ensure fair and contextappropriate moderation.
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Ability to handle sensitive issues with empathy and professionalism.
NicetoHaves:
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Experience with content management systems (CMS) or moderation tools (e.g. Zendesk Salesforce).
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Familiarity with SEO or digital marketing principles.
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Additional languages (e.g. Portuguese French or English) are a plus.
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Experience in the social media digital marketing or tech industry.
Employment Type
Full Time
