Hotel Front Desk Agent
Hotel Front Desk Agent
Posted on :
30-03-2025
Employer Active
1 Vacancy
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Job Description
FRONT DESK GENERAL JOB DESCRIPTION:
- Aggressive negotiating skills and creative selling abilities to close on business.
- Ensures a high level of customer satisfaction.
- Answering Phones.
- Making Changing Assisting w/ Reservations.
- Looking Up Directions on the Internet.
- Promoting Rewards Program.
- Creative Thinking.
- Assisting Sales.
- Creating Good Customer Relations.
- Problem Solving.
- Filling In Others Shifts As Needed.
Qualifications :
FRONT DESK GENERAL JOB REQUIREMENTS:
- Exceptional Customer Service Skills.
- Strong communication skills written and verbal.
- Strong organizational skills.
- Must be selfmotivated and resultsoriented.
- Be comfortable working independently.
- Excellent time management skills.
- Able to have a flexible time schedule.
- Opera PMS Experience a Plus / Not Required.
- Prior experience from IHG Hyatt Choice Hilton or Marriott hotels preferred / Not Required.
- Basic Computer Skills.
- Knowledge of Emailing a Plus / Not Required.
- Energetic / Capable of MultiTasking.
- Good with Following Up/Following Through.
- Have Own Transportation / Be on Time.
- Good ProblemSolving Skills.
This position may require the ability to work evenings and weekends with flexibility throughout the week as needed. Schedules will always be communicated in advance by a manager.
Additional Information :
WHAT WE CAN OFFER YOU:
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Vision insurance
- Choice Hotels Marriott Hilton and IHG Hotel Discounts
Schedule:
- 8 hour shift
- On call
- Rotating weekends
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
Key Skills
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