Senior Risk Transformation Analyst - Costa Rica
Senior Risk Transformation Analyst - Costa Rica
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Salary Not Disclosed
1 Vacancy
Job Description
We are seeking a Risk Transformation Lead to drive automation and process improvements for our Audit Risk and Control Assurance teams out of our Costa Rica office.
In this role you will:
Lead technical and process transformation bridging business needs with internal technology teams
Own and manage the digital transformation roadmap for our stakeholders ensuring seamless automation solutions
Facilitate requirements gathering process mapping and customer journey optimization
Oversee solution deployment including risk management change management and communication
Collaborate with business design engineering and product teams to enhance digital experiences
Work within an Agile framework ensuring successful project across teams
Present recommendations to management to influence longterm digital strategies
Support user acceptance testing and build proofofconcept solutions with engineering teams
Qualifications :
To be successful in this role you have:
5 years within Technical Program Management Business Systems Analysis Business Analysis or an equivalent role with
experience working directly with internal customers to drive value realization through automation
Preferably has experience working with Risk SOX Compliance or Internal Audit stakeholders but not required
Passion for innovation automation and process optimization with proven track record of successful delivery
Strong automation background and business process improvement experiences
Skilled in investment prioritization for future growth
Expertise in business analysis process documentation gap analysis and translating to technical requirements
Proven track record in managing complex technical projects
Comfortable collaborating in crossfunctional teams and presenting to management
Willingness to take on dynamic challenges beyond core responsibilities
Enjoys developing impactful automation solutions that enhance stakeholder experiences and drives meaningful value
Ideal candidates are innovative automationfocused and passionate about improving customer experiences.
FD21
Not sure if you meet every qualification We still encourage you to apply! We value inclusivity welcoming candidates from diverse backgrounds including nontraditional paths. Unique experiences enrich our team and the willingness to dream big makes you an exceptional candidate!
Additional Information :
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by law. In addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
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Remote Work :
Yes
Employment Type :
Fulltime
Employment Type
Remote
