Were looking for a motivated and driven Product Manager to join our innovative team in the SaaS hospitality industry. As a Product Manager specializing in online reputation management and guest satisfaction surveys you will play a crucial role in shaping the future of our products to meet the evolving needs of our clients in the hospitality industry. If youre passionate about leveraging technology to enhance guest experiences and drive business growth this is the perfect opportunity for you to make a meaningful impact.
Key Responsibilities:
- Collaborate with crossdisciplinary teams to brainstorm develop and introduce cuttingedge features that align with customer needs and our business vision.
- Conduct market research and competitive analysis to identify industry trends customer needs and opportunities for innovation in the hospitality sector.
- Gather and prioritize customer feedback and feature requests.
- Work closely with UX/UI designers to create intuitive and userfriendly interfaces for our reputation management dashboard and guest survey tools.
- Collaborate with engineering teams to oversee the development and implementation of new features ensuring timely delivery and quality assurance.
- Stay updated on industry regulations and compliance standards related to guest data privacy and feedback management ensuring our products adhere to relevant guidelines.
Qualifications :
- Proven experience in product management particularly within technology or SaaS sectors.
- Strong analytical skills with the ability to gather and interpret data to make informed product decisions.
- Excellent communication and collaboration skills with the ability to effectively interact with crossfunctional teams and clients.
- Detailoriented with a passion for creating exceptional user experiences and driving customer satisfaction.
- Familiarity with agile development methodologies and product management tools such as JIRA Monday or Miro.
- Knowledge of online reputation management guest satisfaction surveys or hospitality industry trends is a plus.
- Selfmotivated with a proactive approach to problemsolving and a willingness to learn and adapt in a fastpaced environment.
Additional Information :
- Exciting job within a creative environment and the opportunity to make a real impact on the business.
- Grow your experience with web and cloud technologies in a very innovative technology environment.
- Friendly motivated and talented multicultural team.
- Opportunities to grow and develop with Shiji.
- Team building activities and charity donation programs
- Discounts on a private health insurance ticket restaurant transport kindergarten.
Remote Work :
No
Employment Type :
Fulltime