UX Content Strategist Benefits Experience Technology BXT
UX Content Strategist Benefits Experience Technology BXT
Posted on :
17-03-2025
Employer Active
1 Vacancy
The job posting is outdated and position may be filled
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Share
Send me jobs like this
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
17-03-2025
Job Description
Benefits Experience & Technology (BXT) is on a mission to revolutionize the employee benefits experience. Were seeking a customerobsessed Benefits Content Strategist to join us in building unparalleled solutions that support the health wealth and wellbeing of our global workforce.
Key job responsibilities
Write and edit compelling messaging for new benefits features including product descriptions regulatory notifications navigation and tooltips
Creates publishes and maintains headless content in an enterprise content management system.
Leads content projects with multiple stakeholders across teams to launch promote or educate employees about benefits and other resources
Anticipate user needs to craft concise actionable copy for complex concepts and desired actions
Collaborate closely with product and UX teams to align content across the user experience
Leverage data and user feedback to guide impactful content recommendations
Influence content strategy through thoughtful discussions with key stakeholders
Continuously optimize content based on user feedback and performance metrics
Establish and maintain a tone of voice aligned with the Amazon brand tailored to employees
Ensure all product content aligns with brand legal and accessibility requirements
A day in the life
In this role you will craft content that guides employees as they discover enroll in and manage their benefits. Working alongside product designers researchers and benefits managers you will develop and execute a user focused content strategy that helps employees navigate the product understand their available options take necessary actions and resolve issues. You will manage the lifecycle of important employee benefits content. Additionally you will refine a global content strategy based on user research and A/B testing to optimize the overall user experience.
In this role you will craft content that guides employees as they discover enroll in and manage their benefits. Working alongside product designers researchers and benefits managers you will develop and execute a user focused content strategy that helps employees navigate the product understand their available options take necessary actions and resolve issues. You will manage the lifecycle of important employee benefits content. Additionally you will refine a global content strategy based on user research and A/B testing to optimize the overall user experience.
About the team
BXT designs deploys and manages benefits on behalf of 1.5 million Amazonians and their families worldwide. Were investing in solutions that make it easier than ever for employees to navigate their benefits get the support they need and lead healthier lives. Whether its accessing medical care starting a family or planning for retirement were redefining the status quo through a personalized mobile and webbased product that anticipates employee needs surfaces relevant information and actions and empowers Amazonians to maximize the value of their comprehensive benefits.
8 years writing experience in roles like public relations communications or technical writing
Demonstrated ability to translate technical or functional content into engaging userfriendly material
Experience writing Content for complex products
Proven track record of delivering content projects involving multiple stakeholders
Exceptional copywriting and editing skills
Bachelors degree in English Journalism Technical Writing UX Design or related field
Experience writing UX content
Experience crafting simple clear and concise instructions to guide users through user flows
Working knowledge of user experience design principles
Familiarity with structured authoring environments
Writing experience in the US healthcare or employee benefits sectors
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race national origin gender gender identity sexual orientation protected veteran status disability age or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit https://amazon.jobs/content/en/howwehire/accommodations for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Key job responsibilities
Write and edit compelling messaging for new benefits features including product descriptions regulatory notifications navigation and tooltips
Creates publishes and maintains headless content in an enterprise content management system.
Leads content projects with multiple stakeholders across teams to launch promote or educate employees about benefits and other resources
Anticipate user needs to craft concise actionable copy for complex concepts and desired actions
Collaborate closely with product and UX teams to align content across the user experience
Leverage data and user feedback to guide impactful content recommendations
Influence content strategy through thoughtful discussions with key stakeholders
Continuously optimize content based on user feedback and performance metrics
Establish and maintain a tone of voice aligned with the Amazon brand tailored to employees
Ensure all product content aligns with brand legal and accessibility requirements
A day in the life
In this role you will craft content that guides employees as they discover enroll in and manage their benefits. Working alongside product designers researchers and benefits managers you will develop and execute a user focused content strategy that helps employees navigate the product understand their available options take necessary actions and resolve issues. You will manage the lifecycle of important employee benefits content. Additionally you will refine a global content strategy based on user research and A/B testing to optimize the overall user experience.
In this role you will craft content that guides employees as they discover enroll in and manage their benefits. Working alongside product designers researchers and benefits managers you will develop and execute a user focused content strategy that helps employees navigate the product understand their available options take necessary actions and resolve issues. You will manage the lifecycle of important employee benefits content. Additionally you will refine a global content strategy based on user research and A/B testing to optimize the overall user experience.
About the team
BXT designs deploys and manages benefits on behalf of 1.5 million Amazonians and their families worldwide. Were investing in solutions that make it easier than ever for employees to navigate their benefits get the support they need and lead healthier lives. Whether its accessing medical care starting a family or planning for retirement were redefining the status quo through a personalized mobile and webbased product that anticipates employee needs surfaces relevant information and actions and empowers Amazonians to maximize the value of their comprehensive benefits.
8 years writing experience in roles like public relations communications or technical writing
Demonstrated ability to translate technical or functional content into engaging userfriendly material
Experience writing Content for complex products
Proven track record of delivering content projects involving multiple stakeholders
Exceptional copywriting and editing skills
Bachelors degree in English Journalism Technical Writing UX Design or related field
Experience writing UX content
Experience crafting simple clear and concise instructions to guide users through user flows
Working knowledge of user experience design principles
Familiarity with structured authoring environments
Writing experience in the US healthcare or employee benefits sectors
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race national origin gender gender identity sexual orientation protected veteran status disability age or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit https://amazon.jobs/content/en/howwehire/accommodations for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Employment Type
Full-Time
Key Skills
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
