Executive Housekeeper
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Salary Not Disclosed
1 Vacancy
Job Description
Job Summary :
The Executive Housekeeper is responsible for overseeing and managing the housekeeping department to ensure the highest standards of cleanliness sanitation and guest satisfaction. This role involves supervising housekeeping staff developing and implementing housekeeping systems and procedures and maintaining inventory and budget control.
Key Responsibilities :
Supervision : Oversee and manage the daily operations of the housekeeping department including hiring training and supervising housekeeping staff.
Standards and Procedures : Develop and implement housekeeping systems and procedures to ensure consistent service and compliance with safety and sanitary standards.
Budget Management : Prepare and manage the housekeeping budget including inventory control and procurement of supplies and equipment.
Inspections : Conduct regular inspections of guest rooms public areas and backofhouse areas to ensure cleanliness and maintenance standards are met.
Guest Relations : Handle guest complaints and requests promptly and courteously ensuring a high level of guest satisfaction.
Collaboration : Coordinate with other departments such as front desk and maintenance to ensure seamless operations and address any issues promptly.
Performance Evaluation : Conduct performance evaluations of housekeeping staff and manage any necessary disciplinary actions.
Training and Development : Implement training programs for housekeeping staff to enhance skills and ensure consistent service quality.
Safety and Compliance : Ensure compliance with health and safety regulations including proper handling and storage of cleaning supplies and equipment.
Lost and Found : Maintain a lostandfound department and ensure proper handling and documentation of lost items.
Qualifications :
Qualifications :
Proven experience as an Executive Housekeeper or in a similar role within the hospitality industry.
Strong leadership and supervisory skills.
Excellent communication and interpersonal skills.
Attention to detail and a commitment to maintaining high standards of cleanliness and guest satisfaction.
Ability to manage budgets and control inventory.
Knowledge of health and safety regulations.
Proficiency in using housekeeping management software and tools.
Physical Requirements :
Ability to stand and walk for extended periods.
Ability to lift and carry heavy items.
Manual dexterity to handle cleaning equipment and supplies.
Additional Information :
Your team and working environment:
In 12 sentences introduce the team property or office environment in a way that reflects the culture
Note: Customization may be included for any specific local or legislative requirements such as work permits
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract recruit and promote diverse talent.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
