Customer Care Agent
Customer Care Agent
Posted on :
18-01-2021
Employer Active
20 Vacancies
The job posting is outdated and position may be filled
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Description
About the Job
- Receiving inbound calls for customer's inquiries
- Understand and respond to customer needs and issues over the phone.
- Assist, advise and provide solutions to customers
- Maintaining a professional attitude
- Comply with the work standards and processes
- Meeting set monthly KPIs.
- Work individually and as a part of a team.
- Accountability for pending cases until resolved.
- Creating CRM complaints and report any problematic issue.
- Share knowledge with colleagues and follow up with the concerned departments to close pending issues.
- Ensure a high level of customer's satisfaction
Employment Type
Part Time
Company Industry
Call Center / BPO / KPO / Outsourcing
Department / Functional Area
Key Skills
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
