Branch Manager I - MultiPro Property Solutions
Branch Manager I - MultiPro Property Solutions
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Job Description
Reporting to the VP of Operations the Branch Manager is responsible for the overall sales and operations for the Branch Office which provides a multitude of makeready addon and renovation services for our multifamily clientele. You will be responsible for the successful recruiting and management of branch staff and identification and selection of qualified independent contractor as well as the overall productivity quality control and safety of your team. The Branch Manager analyzes and enhances the operational procedures and business processes of the team and looks for opportunities to improve performance and maintain a positive branch culture. Working with your Operations Manager Account Managers and Field Service Managers this role actively partners with our clients property managers maintenance managers and other staff to ensure attainment of high client satisfaction high retention and achievement of Branch revenue and profit goals.
The Tampa Florida location is a startup location for MultiPro Property Solutions. The Branch Manager will be responsible for the overall startup of this new location including the recruiting of independent subcontractors prospecting and securing new startup business managing the of service delivery for newly secured business and nurturing the new customer relationships.
Our ideal candidate embodies a growthoriented mindset and possesses a keen business acumen complemented by a proven track record in effectively growing service revenue in a startup location.
Salary Range: $85000 $105000
Bonus:Target bonus is 17.5 of annual salary (divided and paid out quarterly)
Auto Allowance:You will be eligible to participate in an auto reimbursement program that provides a fixed biweekly payment and a monthly variable mileage reimbursement allowance.
Responsibilities:
- Plan lead and monitor the overall activities and operations of the branch including sales field service and administrative in accordance with the companys objectives
- Monitor manage and ensure the Branch achieves its revenue gross profit and EBITDA targets as measured on the profit and loss statement
- Actively deploy the companys full suite of service offerings to our multifamily consumers to ensure that core service and financial goals are achieved
- Develop forecasts financial objectives and business plans achieving goals and metrics
- Promote and deliver on divisional initiatives including process and technology transformation and operational excellence goals
- Works with Operations Manager to identify and select qualified independent contractors on an ongoing basis
- Develop and execute strategies to generate revenue growth
- Maintain cooperative working relationships with property managers through frequent communication site visits and promptly and effectively addressing questions or concerns
- Address customer and branch staff satisfaction issues promptly
- Bring out the best in the Branchs personnel by providing training coaching development and motivation
- Recognize and reward team members for their contributions
- Identify areas of improvement and implement corrective actions
- Ensure effective onboarding of new branch staff through required onthejob training
- Assess local market conditions and identify current and prospective sales opportunities
- Share knowledge with other branches and divisional leadership on effective practices competitive intelligence business opportunities and needs
- Report safety incidents in a thorough and timely manner
- Attend local/national trade shows to present and market the Division and / or specific locations
- Perform other duties or special projects as assigned
Qualifications:
- Bachelors degree required; Masters degree preferred
- Minimum of 10 years of proven success in a branch operations management role
- Minimum of 5 to 7 years of experience in the construction painting renovation or restoration services business
- Customer service and people management experience required
- Bilingual (English/Spanish) strongly preferred
- Proposal building and sales experience preferred
- Experience with multifamily properties or managing light construction projects preferred
- Strong skills in financial reporting review and management
- Proficient in conflict management and customer negotiation processes
- Excellent work ethic integrity and accountability
- Strong organizational skills and ability to multitask
- Ability to make sound business/operations decisions quickly and under pressure
- Proficiency in MS Word Outlook Excel & PowerPoint and ability to adapt to technology platforms
- Exceptional verbal and written communications skills with superior interpersonal skills and the ability to interact with a variety of audiences
- Knowledge of personnel policies including hiring interviewing and terminating
- Proven success in managing and developing a team through strong leadership and mentorship
- Excellent project management skills planning coordination of work detail orientation highly organized and good timemanagement
- Ability to motivate teams to produce quality materials within tight timeframes
- Able to work with crossfunctional teams within the organization
Physical Requirements and Special Conditions of Employment:
- Ability to operate company vehicle in a manner consistent with local and state rules and regulations and company policy
- Ability to lift up to 50 pounds
- Ability to walk distance of our client properties including up/downstairs bend at waist and/or knees and lift arms at/over shoulder
- Ability to work outdoors and be exposed to hot and cold temperatures
- Valid driver license and good driving record
- Flexibility to be available during irregular hours depending on business needs
Comprehensive Benefits for FullTime Associates:
- Health Benefits: Medical dental and vision coverage for you and your family including a Healthcare Savings Account (HSA) with employer contributions and Flexible Spending Accounts for healthcare and dependent care.
- Financial Security: 401k Savings Plan with company match comprehensive insurance options including disability life AD&D and business travel.
- Flexible Time Off: Enjoy the freedom of no preset accruals empowering you to manage your time responsibilities and worklife balance with ease. Plus take advantage of 10 companyprovided holidays!
- Professional Development: Tuition reimbursement up to $5250 per year and access to our online education center.
- Additional Benefits: Referral bonuses pet insurance associate assistance programs relief fund discount programs rewards recognition and free access to Torch Fitness virtual programs.
The final compensation offered will be determined based on various factors including the candidates location level of experience and skill set. As such it may fall outside the range listed above.
The application window is anticipated to close 60 days from the date the job is posted.
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Are you a current Valet Living employee If so click here to apply.
Valet Living is an Equal Opportunity Employer that values the strength diversity brings to the workplace. We recruit employ train compensate and promote without regard to race religion creed color national origin age gender sexual orientation gender identity marital status disability veteran status or any other basis protected by applicable federal state or local law.
Valet Living is committed to working with and providing reasonable accommodations to individuals with disabilities. If because of a medical condition or disability you need a reasonable accommodation for any part of the application or interview process please contact us at and let us know the nature of your request along with your contact information.
Please note this is a dedicated email box designed exclusively to assist applicants with accommodation requests in relation to Valet Livings recruiting process. Inquiries about the status of applications will not receive a response from this email box. We will make accommodations during the recruitment process in accordance with applicable law.
Required Experience:
Manager
Employment Type
Full-Time
