receptionist job description typically outlines responsibilities such as greeting visitors answering phones managing appointments handling mail and providing general office support all while maintaining a professional and welcoming environment.
Key Responsibilities of a Receptionist:
Front Desk Management:
Greet and direct visitors ensuring a positive first impression.
Answer and screen phone calls taking messages and routing calls appropriately.
Manage appointment scheduling and calendars.
Administrative Support:
Handle incoming and outgoing mail packages and deliveries.
Maintain a tidy and organized reception area.
Perform basic clerical tasks such as filing photocopying and faxing.
Manage office supplies and ensure adequate stock levels.
Customer Service:
Provide information and assistance to visitors and clients.
Respond to inquiries in a polite and timely manner.
Maintain a professional and welcoming demeanor.
Other Potential Duties:
Assist with data entry or other administrative tasks as needed.
Coordinate travel arrangements or other logistical tasks.
Maintain records and files.
meeting with clients virtually or during sales visits. demonstrating and presenting products. establishing new business. maintaining accurate records. attending trade exhibitions, conferences and meetings. reviewing sales performance. negotiating contracts and packages.
Education
Graduation