Wedding & Events Sales Manager
Welwyn Hertfordshire AL6 0JB
Salary: £32000 £35000 annually
Job Description
We are an independent family run luxury venue set in the beautiful Hertfordshire countryside with multiple restaurants a farm shop picture house events spaces a festival field and a hotel. We care about our land our people and our guests and we are looking to recruit a Wedding & Events Sales Manager to manage our busy wedding sales division with 120 weddings on the books this role does not sit still!
Responsibilities:
- Conduct appointments and show rounds with potential customers understand their vision preferences and budget for the event.
- Maintain open communication and provide regular updates to clients throughout the planning process.
- Conducting planning appointments details appointments & final appointments for weddings & events.
- Take provisional bookings and ensure they are on the CRM system to be followed up and converted to a confirmed wedding.
- Perform all necessary administration required by the position (e.g. confirmation letters; email enquiries; chase provisional bookings; pro forma invoices; details etc).
- Manage the deposit schedule regularly ensuring all monies are received in accordance with our terms and conditions.
- Be a part of all wedding shows.
- Proactively sell all our venues for weddings ensuring we are maximizing opportunities.
- Arrange and lead the weekly function sheet meeting with the wedding operations team.
- Attend Sales Office meetings as required.
- Assist in planning the Weddings & Events Revenue budget.
- Take responsibility for achieving the budget that you put forward annually ensuring that targets are being met.
- Proactively sell our event spaces to future couples.
- Gather feedback from clients and guests to identify areas for improvement.
- Follow up with clients to ensure their satisfaction and address any outstanding issues.
Requirements:
- Previous sales & operational experience in a busy eventsbased environment is a must.
- This is an office based sales job with a small amount of operational input.
- All applicants must have a flexible approach to their work and be willing to work some evenings and weekends.
- An excellent standard of presentation is essential.
- Ensuring customer satisfaction at all times.
Benefits:
- A highly competitive salesbased bonus scheme that includes quarterly targets and confirmed wedding bonuses.
- Holiday that increases with length of service from 2833 holiday days over 25 years of service (inclusive of bank holidays).
- Healthcare cash back plan with perks.
- Staff discount in our restaurants 50 for you and up to 3 guests).
- Friends and family accommodation rates.
- Free meals while on duty.
- Training & development opportunities.
- As a small family run business there are always opportunities for progression.