Head of Sales Operations UKI
Head of Sales Operations UKI
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1 Vacancy
Job Description
As the The Head of Sales Operations UK&I you will drive operational improvement through definition development and evolution of operational processes to run the GTM organisation across the UK. Your main duties will include:
- Sales Process Definition adoption and enhancement of the UK Sales Process.
- Management Information Create MI that leads to sales perfomance improvement and productivity.
- CRM adoption & sales data quality Ensure wide data quality
- Lead team of Ops Partners to support Sales Directors with and performance improvement.
- Create sustain and shape a culture that promotes openness integrity and accountability within the team and across the business.
Accountabilities:
- Team leadership and development of a team of MI analysts process specialists and operations business partners.
- You will implement communication plan to position the function as a centre of operational excellence.
- You will make enhancements to the sales process to drive increased velocity through the New Upsell Renewal opportunity types. Ensure the sales process is documented and all teams are trained.
- Drive the deployment of standard sales methodologies across the region.
- Develop a standardised MI suite across the region. Focus areas include:
o Balanced Scorecard / KPI regime
o Sales Performance
o Data quality
o Pipeline outlook
- Evangelise region change requirements and influence nonGTM stakeholders to drive tool and global process upgrades.
- Leverage best practice from across the industry and internally from other regions
- Ensure data is of high enough quality to support decision making
- Be a sales SME in enterprisewide transformation programs partnering with other departments to optimise all elements of the customer journey.
- Identify areas of opportunity for GTM leaders to drive performance for example through individual/team sales pipeline building education/training opportunities to deliver improved sales win rates and other areas.
- Highlight areas of risk and propose mitigation to ensure optimal sales .
Qualifications :
- Exerience managing sales operations
- Proven experience in a sales / revenue operations function or similar in a Technology related business.
- Experience driving enhancements to sales processes
- Experience creating MI reports to identify areas for performance improvement
Additional Information :
Benefits package includes:
- Flexible work environment working hybrid or in the office if you prefer.
- Great compensation package and discretionary bonus plan
- Core benefits include pension bupa healthcare sharesave scheme and more
- 25 days annual leave with 8 bank holidays and 3 volunteering days. You can purchase additional annual leave.
Our uniqueness is that we celebrate yours. Experians culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI work/life balance development authenticity collaboration wellness reward & recognition volunteering... the list goes on. Experians people first approach is awardwinning; Worlds Best Workplaces 2024 (Fortune Top 25 Great Place To Work in 24 countries and Glassdoor Best Places to Work 2024 to name a few. Check out Experian Life on social or our Careers Site to understand why.
Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experians DNA and practices and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work irrespective of their gender ethnicity religion colour sexuality physical ability or age. If you have a disability or special need that requires accommodation please let us know at the earliest opportunity.
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Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
