Job Title: Frenchspeaking Social Media Moderator (Onsite/Hybrid in Portugal)
Location: Portugal (Onsite or Hybrid)
Job Type: Fulltime
Salary: Attractive salary performance bonus relocation assistance
About the Company: We are an innovative global company focused on creating engaging digital experiences for users worldwide. We are seeking a highly motivated Frenchspeaking Social Media Moderator to join our team in Portugal. If you are passionate about social media content moderation and fostering a positive online community this is the perfect opportunity for you. We offer relocation assistance and an attractive salary package along with a performancebased bonus.
Key Responsibilities:
- Monitor and moderate usergenerated content across various social media platforms in French.
- Ensure that all content aligns with community guidelines company policies and ethical standards.
- Identify and address inappropriate or harmful content in a timely manner escalating when necessary.
- Engage with the community by responding to user inquiries comments and posts in a professional and friendly manner.
- Collaborate with the social media and content teams to ensure content is aligned with company branding and messaging.
- Provide feedback on trends issues and community concerns to improve content and engagement strategies.
- Perform regular audits and reporting on social media activity and content moderation performance.
- Foster a positive online environment by promoting healthy community interactions and ensuring content adheres to guidelines.
- Work with internal teams to resolve escalations and ensure consistent quality across all social media channels.
- Stay uptodate with the latest trends in social media content moderation practices and emerging digital platforms.
Requirements:
- Fluent in French (both written and spoken); proficiency in English is required.
- Previous experience in social media moderation content management or a related field is a plus.
- Strong understanding of social media platforms (Facebook Instagram Twitter TikTok etc. and community engagement.
- Excellent communication skills with the ability to engage users in a friendly professional and respectful manner.
- Ability to handle sensitive content and situations with tact and professionalism.
- Strong problemsolving skills and attention to detail.
- Ability to work independently and as part of a team in a dynamic environment.
- Flexible and adaptable to changing content trends and platform guidelines.
- Willingness to relocate to Portugal if not already based there.
Benefits:
- Attractive salary with a performancebased bonus structure.
- Relocation assistance provided for candidates moving to Portugal.
- Health insurance and wellness benefits.
- Hybrid work model (with options for onsite or remote work in Portugal).
- Opportunities for career development and professional growth.
- Work in a collaborative and dynamic environment with an international team.
- Access to training and development programs to enhance skills.
How to Apply: If youre passionate about social media content moderation and building a positive online community apply today! Please send your CV and a cover letter to Insert Email.
We look forward to reviewing your application!