RDS Analyst
RDS Analyst
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Role: Service Desk (RDS Analyst)
- Must be bachelors graduate of any technical course(prefer IT courses)
- IT Service Desk experience who provide L1 & L1.5 support and has at least 25yrs Remote Desktop Support experience
- Excellent troubleshooting skills (O365/VPN/Skype/Printer/Active Directory/MS Office etc)
- Understanding of Windows 7 & 10 operating system
- Assisting with configuring/troubleshooting Software and Hardware
- Experience working with ServiceNow to log track and close tickets
- Experience in resolving IT issues via phone/email/chat
- Excellent telephone etiquette and customer service
- Excellent troubleshooting skills
- Amenable to work onsite and can start ASAP
Employment Type
Full Time
