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You will be updated with latest job alerts via email Location: Lisbon Portugal
Start Date: 14 August 2025
Schedule: Monday to Sunday 08:0023:00 (rotative shifts 2 rotative days off)
On-site Position
Are you ready to become a digital detective in the world of e-commerce Were looking for a German-speaking Digital Risk Analyst to join a dynamic international team in Lisbon. Youll be on the frontlines of identifying suspicious behavior protecting customers from fraud and keeping online transactions safe. Whether youve worked in e-commerce investigations or are a seasoned customer support pro with a sharp eye for detailthis role is for you.
Investigate suspicious activities fraud cases and abuse in e-commerce environments.
Analyze patterns verify details and create thorough documentation using provided templates.
Use internal tools and gather info from multiple sources to support your case logic.
Handle disputes with professionalism and calm even in fast-paced situations.
Provide excellent support while ensuring every action aligns with fraud prevention standards.
Suggest process improvements and contribute to a safer online experience for everyone.
Fluent German (C1) and good English communication.
Minimum 2 years of experience in customer service or e-commerce fraud investigation.
Strong analytical and investigative mindset.
Meticulous organized and detail-oriented.
Confident working with MS Word and Excel.
Able to prioritize tasks and act quickly under pressure.
Curious proactive and eager to learn.
Base Salary: 1100/month (x14 payments/year)
Performance Bonus: 100/month (x11 months/year)
Meal Allowance: 7.23 per working day
Transport Allowance: 20/month
Health Insurance: Available from day one (free after 6 months)
Braga Bonus (if transferred): 20/year
EU ID holders
Portuguese residence card holders
Candidates with Manifestao de Interesse
Visa holders (under case-by-case consultation)
Be part of an international fast-growing team making a real impact.
Work in sunny LisbonEuropes tech and lifestyle hub.
Get real opportunities for career development in fraud prevention risk and compliance.
A workplace that values trust curiosity and critical thinking.
Ready to take on the challenge Apply now and become a guardian of the digital marketplace!
Click to apply or send your English CV to
Full Time