- During your internship you will assist our service designers with various activities. You will support the design and development of usercentered services by conducting user research analyzing insights and helping to create service blueprints and customer journey maps.
- You will work closely with crossfunctional teams on a variety of projects contributing your passion for service design by applying service design methodologies to enhance user experiences.
- Furthermore you will have the opportunity to design and facilitate workshops and cocreation sessions gathering valuable feedback from users and stakeholders to inform the design process.
- Additionally you will engage in experimentation and prototyping to iterate on service concepts.
- Last but not least you will thrive as part of an openminded interdisciplinary team of designers researchers and business professionals using a modern tool chain.
Qualifications :
- Education: studies in the field of Service Design Strategic Design Psychology or comparable
- Experience and Knowledge: familiarity with service design principles customer journeys and related service design methods and tools; experience with user research methods workshop design and facilitation is a plus
- Personality and Working Practice: you are able to generate innovative ideas organize tasks effectively and maintain clear communication within teams while prioritizing user needs and proactively solving problems
- Work Routine: partially mobile working within Germany is possible
- Languages: fluent in English German is an advantage
Additional Information :
Start: according to prior agreement
Duration: 6 months (confirmation of mandatory internship required)
Requirement for this internship is the enrollment at university. Please attach your CV transcript of records enrollment certificate examination regulations and if indicated a valid work and residence permit.
Diversity and inclusion are not just trends for us but are firmly anchored in our corporate culture. Therefore we welcome all applications regardless of gender age disability religion ethnic origin or sexual identity.
Need further information about the job
Francesco Carello (Functional Department)
49
#LIDNI
Remote Work :
No
Employment Type :
Fulltime