IT Support Technician
IT Support Technician
Posted on :
19-03-2025
Employer Active
1 Vacancy
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Job Description
IT Support Technician
This is a contract opportunity.
This is hybrid opportunity in Boston MA
About this Position
We are seeking a skilled IT Support Technician to provide onsite technical support and training to employees including those working remotely. This role will work closely with our managed service provider to ensure the firms IT infrastructure operates efficiently and securely. The technician will also support special projects related to technology deployment and improvement.
Job Responsibilities
This is an onsite position requiring handson IT support.
Opportunity to work on a variety of IT initiatives and technology improvements.
Collaborate with internal teams and external vendors to enhance IT service delivery.
Pay/Salary Range
This is a contract opportunity.
This is hybrid opportunity in Boston MA
About this Position
We are seeking a skilled IT Support Technician to provide onsite technical support and training to employees including those working remotely. This role will work closely with our managed service provider to ensure the firms IT infrastructure operates efficiently and securely. The technician will also support special projects related to technology deployment and improvement.
Job Responsibilities
- Serve as a point of contact for ITrelated needs coordinating with the firms managed service provider.
- Provide onsite IT support troubleshooting hardware software and printer issues escalating as needed.
- Assist in deploying new hardware software and technology systems.Collaborate with the firms Technology Steering Committee to assess and enhance firmwide technology solutions.
- Manage procurement and deployment of new technology and equipment.
- Work with application vendors to resolve support issues.
- Provide initial and ongoing training on firm systems and applications for attorneys and staff.
- Minimum of one year of experience in IT support.
- IT Support Certification preferred.
- Strong technical skills with the ability to prioritize and complete multiple projects with minimal supervision.
- Ability to meet deadlines with careful attention to detail.
- Experience working independently and collaboratively in a professional environment.
- Excellent interpersonal communication and training skills.
- Proficiency in Microsoft 365 (Word Excel PowerPoint) and Citrix.
- Strong problemsolving abilities and professional judgment.
This is an onsite position requiring handson IT support.
Opportunity to work on a variety of IT initiatives and technology improvements.
Collaborate with internal teams and external vendors to enhance IT service delivery.
Pay/Salary Range
- $28/hr
Remote Work :
Yes
Employment Type :
Contract
Employment Type
Remote
Key Skills
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