Operations Manager
Operations Manager
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Job Description
Operations Manager Healthcare
The Orthopedic Institute of WI 3077 North Mayfair Road Wauwatosa WI 53226
As a result of company growth the Orthopedic Institute of Wisconsin (OIW) Surgery Partners is seeking a dedicated and experienced Operations Manager to join our team to support operations for our Wauwatosa and Franklin locations. The Operations Manager will oversee the daytoday affairs and clinic operations of Medical Assistants Radiologic Technicians Authorization Specialists and other operational functions who report directly to the Director of Clinical Operations.
Established in 1985 the Orthopedic Institute of Wisconsin is a nationally recognized leader practicing pioneering techniques of diagnosis and treatment of orthopedic injuries maximizing each patients potential for a full recovery and return to their daily lives. With our employees at the heart of everything we do we are committed to providing an inclusive and supportive environment where every team member feels valued empowered and inspired to make a difference.
Why join OIWSP
- Competitive pay
- Generous PTO program
- Clinic schedule no work on evenings/weekends
- Medical Dental Vision and Life Insurance
- 401(k) with company match
- Employee Assistance Program (EAP)
- Employee discount program
Responsibilities:
- Provide functional leadership and coordination of all Medical Assistants Radiologic Technicians Authorization Specialists and other operational functions as assigned
- Establish monitor and analyze relevant metrics as they relate to patient outcomes and employee productivity
- Work in close collaboration with the Directors of Clinical Operations to meet and maintain system goals
- Meet maintain and/or exceed regulatory standards for patient care delivery
- Assist with recruiting retention and staffing procedures and competencies including commitment to creating an accessible supportive environment and recognizing diversity and cultural competence as integral components of care excellence
- Operate within approved budget
- Plan lead and organize the performance of direct reports
- Foster a culture of high quality mission focus transparency and joy in practice; promote staff wellness across all clinics
- Investigate and address patient and employee concerns
- Lead new implementations
- Monitor compliance with all relevant laws and regulations associated with area of responsibility
- Perform other duties as assigned
Requirements:
- 35 years leading and managing operations of ambulatory experience required
- Bachelors degree in business administration healthcare administration or related degree required
- Ability to travel to other internal locations on a regular basis is required (currently Franklin & Wauwatosa WI)
- Excellent verbal and written communication skills
- Outstanding interpersonal and conflict resolution skills
- Demonstrated ability to prioritize problem solve delegate and lead projects to ontime
- Excellent team leadership and personnel management skills
- Personal characteristics of reliability equanimity initiative flexibility and ability to innovate
- Excellent critical thinking and data analysis skills
- History of progressive professional development
- Ability to function well in a highpaced and at times stressful environment
- High proficiency with Microsoft Office Suite or related software
Job Type: Fulltime
Pay: $70000 $120000 annually depending on experience
Work Location: In person/onsite
The Orthopedic Institute of Wisconsin is an Equal Opportunity Employer drug free workplace and complies with ADA regulations as applicable. The Company is committed to promoting a workplace of diversity equity and inclusion.
Required Experience:
Manager
Employment Type
Full-Time
