Medical Receptionist
Medical Receptionist
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
The Dermatology Receptionist serves as the first point of contact for patients in a dermatology practice providing exceptional customer service and administrative support. This role involves managing patient interactions scheduling appointments and ensuring the smooth operation of the front desk.
Key Responsibilities:
- Patient Interaction:
- Greet patients and visitors warmly upon arrival.
- Answer phone calls promptly addressing inquiries and providing information about services procedures and policies.
- Schedule and confirm patient appointments including followups and referrals.
- Administrative Tasks:
- Maintain accurate patient records and ensure they are updated in the electronic medical records (EMR) system.
- Process patient intake forms and collect necessary insurance information and payments.
- Assist with insurance verification and handle billing inquiries.
- Office Management:
- Maintain a clean and organized reception area and waiting room.
- Coordinate with clinical staff to ensure timely patient flow and communication.
- Communication:
- Communicate effectively with patients physicians and team members.
- Handle any patient concerns or complaints professionally and escalate issues when necessary.
- Team Collaboration:
- Work collaboratively with medical assistants and healthcare providers to support patient care.
- Participate in team meetings and contribute to the overall efficiency of the practice.
Qualifications :
- Education:
- High school diploma or equivalent; additional training in medical administration is a plus.
- Experience:
- Prior experience in a medical office setting REQUIRED.
- Pay rate starting at $21/hr
- Skills:
- Strong interpersonal and communication skills.
- Excellent organizational skills with attention to detail.
- Proficient in electronic medical records (EMR) systems and Microsoft Office Suite.
- Ability to multitask in a fastpaced environment.
Physical Requirements:
- Ability to sit for extended periods.
- Capacity to lift and carry office supplies as needed.
Work Environment:
- Fastpaced clinical setting focused on patient care and satisfaction.
- Interaction with a diverse patient population.
Additional Information :
All your information will be kept confidential according to EEO guidelines.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
