Food Service Director

WHATS THE JOB

A Food Service Director in higher education is responsible for overseeing the dining operations within campus residential facilities ensuring quality service food safety and a positive dining experience for students faculty and staff. All job responsibilities below are based on compliance with both corporate and franchise brand expectations and standards.

• Operations Management:
  • Supervise daily dining operations within residence halls ensuring efficiency and smooth service.
  • Manage staffing scheduling and workflow to meet operational needs during peak hours.
  • Ensure compliance with health safety and sanitation standards
• Team Leadership:
  • Hire train and manage dining staff including cooks servers and custodial personnel.
  • Foster a positive working environment that promotes teamwork communication and collaboration.
  • Conduct performance evaluations provide ongoing feedback and address disciplinary issues as needed.
• Menu Planning and Food Quality:
  • Collaborate with the Executive Chef or Head Chef to plan menus that meet nutritional guidelines and cater to diverse dietary needs.
  • Oversee food preparation to ensure highquality standards are maintained.
  • Monitor inventory levels and work with vendors to procure ingredients and supplies.
• Customer Service:
  • Ensure exceptional customer service is delivered consistently to all students and guests.
  • Respond to customer feedback addressing complaints and resolving service issues promptly.
  • Conduct surveys or other feedback mechanisms to continuously improve the dining experience.
• Budget and Financial Management:
  • Manage the budget for residence dining operations including labor costs food costs and equipment.
  • Monitor financial performance and implement costcontrol measures where necessary.
  • Develop and implement strategies for increasing revenue and optimizing operational efficiency.
• Special Events and Programming:
  • Coordinate dining services for special events such as banquets themed dinners and universitysponsored programs.
  • Support student activities clubs or organizations by providing dining options that align with their events.
• Sustainability and Innovation:
  • Promote sustainability initiatives such as waste reduction recycling and local food sourcing.
  • Implement innovative dining trends and technologies such as mobile ordering to enhance the dining experience.
• Health and Wellness Initiatives:
  • Support campus health and wellness programs by offering nutritionally balanced meals.
• Other duties as assigned

Qualifications :

WHO ARE WE LOOKING FOR

• Bachelors degree in Hospitality Management Culinary Arts Business Administration or a related field.
• 35 years of experience in food service management preferably in a higher education or institutional setting.
• Strong leadership and team management skills.
• Knowledge of food safety regulations and dining operations best practices.
• Excellent communication problemsolving and customer service skills.
• Budgeting and financial management experience.
• Experience with sustainability initiatives in dining services.
• Familiarity with dietary restrictions and creating inclusive dining environments.
• Proficiency in using dining management software or systems.

This role often involves long hours especially during peak mealtimes and requires strong leadership skills to manage both the front and backofhouse operations efficiently.

Additional Information :

WHATS IN IT FOR YOU

• Security in a time when other companies are downsizing we are growing
• Very competitive compensation package
• Advancement opportunities
• Be #1 on day 1 by joining an industry leader

Dexterra Group is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race color religion sex sexual orientation gender identity national origin age disability protected veterans status Indigenous status or any other legally protected factors. Disabilityrelated accommodations during the hiring selection process are available upon request.

#IND6

Remote Work :

No

Employment Type :

Fulltime