Electronic Sales-Customer Service - Voice Email Backoffice-TH EN
Electronic Sales-Customer Service - Voice Email Backoffice-TH EN
Posted on :
13-03-2025
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1 Vacancy
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Job Description
Role : Electronic SalesCustomer Service Voice Email Backoffice
Location : Bang Na Bangkok
Date of Joining (Start date): 22nd March
Project Industry: Electronic Sales
Task: Voice Email Backoffice
Requirement:
TH EN (B2
Service minded
Preferred Bachelor
Days off : 2 days depending on schedule.
Shift 247 14:00/ 22:00
Budget : 22000 THB //Meets KPI 1000/M//Meets Attendance 750 /M
Excellent Communication in English B2
- Greet and handle multiple types of calls from members businesses etc. in a friendly and professional manner
- Handle inbound calls focusing on customer retention
- Explain products and/or services to up sell and cross sell to new and current customers
- Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer
- Maintain basic knowledge of client products and services
Employment Type
Full Time
Key Skills
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