Customer Support Representative
Customer Support Representative
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1-3years
$ $ 20 - 26
1 Vacancy
Job Description
- Answering of calls
- Confirm accuracy in data entry
- Respond to customer inquiries and provide timely and accurate assistance
- Troubleshoot issues and provide solutions
- Maintain thorough and uptodate knowledge of our services
- Document customer interactions and resolutions
- Collaborate with other departments to resolve customer issues and ensure customer satisfaction
- Escalate complex or unresolved issues to the appropriate team or supervisor
Requirements
- Excellent communication skills
- Ability to work independently and as part of a team
- 1 year or more of experience in customer support or a related field
- Strong problemsolving abilities and attention to detail
- Ability to remain calm and composed in stressful situations
- Proficient in using Microsoft applications and other customer support tools
Benefits
Requirements: Excellent communication skills Ability to work independently and as part of a team 1 year or more of experience in customer support or a related field Strong problem-solving abilities and attention to detail Ability to remain calm and composed in stressful situations Proficient in using Microsoft applications and other customer support tools
Education
High School Diploma/GED
Employment Type
Full Time
