BI Support Engineer
BI Support Engineer
Posted on :
13-03-2025
Employer Active
1 Vacancy
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Job Description
Inetum is a dynamic and innovative technology company dedicated to providing cuttingedge solutions to our clients. We are seeking a talented and resourceful Business Intelligence Support Engineer to join our team and help us continue to deliver exceptional service and support.
Key Responsibilities:
- Conduct thorough troubleshooting and debugging to solve complex problems.
- Provide technical support in a customerfacing role within the technology sector.
- Thrive in a fastpaced highvolume environment prioritizing multiple demands effectively.
- Communicate technical concepts to nontechnical senior business users with ease.
- Engage with senior stakeholders to ensure clear and effective communication.
Qualifications :
- Bachelors Degree in Computer Science Information Technology (IT) or related field.
- 3 years of experience in technical support technical consulting or information technology
- Proficiency with Microsoft Power BI (Desktop application and the Service and Gateway) or similar BI tools such as Tableau SAS Qlik Sisense Oracle Analytics Cloud MicroStrategy or Microsoft Excel.
- Good understanding of SQL Server Analysis Services concepts MDX DAX and SQL Server Reporting Services.
- Awareness of SQL Server or other Database Management systems like Oracle or SAP.
- Basic network troubleshooting skills.
- Ability to work in teamwide shift rotations to cover business needs including oncall responsibilities and weekend work.
Language Qualifications:
- English Language: confident in reading writing and speaking.
- Additional Latin languages like French Spanish Italian are a plus.
Informao adicional :
Additional or Preferred Qualifications:
- Support experience delivering IT Application support or services.
- Some understanding or awareness of Office 365/ Windows Administration SharePoint Dynamics CRM or the .NET Framework would be helpful.
- Excel skills with Power Query and Data Modelling would be beneficial.
- Experience gained or conceptual knowledge of Microsoft Azure/ AWS Cloud architecture or any Cloud SaaS experience.
- Understanding of DNS (Domain Name System) principles and protocols.
- A solid grasp of HTTP (Hypertext Transfer Protocol) principles and its various methods (GET POST PUT DELETE etc..
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
Key Skills
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