IT Support BENIN
IT Support BENIN
Posted on :
08-03-2025
Employer Active
1 Vacancy
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Job Description
The primary focus of someone working in an IT Support position is ensuring that a companys employees can use software and hardware to complete their daily tasks. Common IT Support job duties include:
- Resolving IT support requests from employees
- Answering employee questions regarding computer systems
- Gathering and analyzing data to diagnose problems with computer systems
- Changing configurations settings and permissions to fix computer issues
- Generating sign ins for new hires during the onboarding process
- Installing new software and hardware drivers and updating existing ones as needed
- Updating employees on the status of their service requests
- Logging all service requests and updating tickets as needed
Qualifications :
- Highlevel knowledge of commonly used software hardware and applications
- Strong oral communication skills to gather information from employees and explain complex technical concepts in simple language
- Demonstrated written communication skills to create useful support logs
- Analytical and problemsolving skills to troubleshoot and diagnose issues
- Time management skills to provide updates and fixes within a promised time frame
- Multitasking skills to assist multiple employees at once
- Observational skills to recognize warning signs that indicate potential problems
- Customer service skills to interact professionally and positively with employees and coworkers
Additional Information :
Must be resident in Benin and Only qualified candidates will be contacted.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
Key Skills
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