Privacy Analyst-2
Privacy Analyst-2
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Salary Not Disclosed
1 Vacancy
Job Description
The successful candidate will join Visas Global Privacy Office as an Associate in the Global Privacy Strategy and Operations team. In this role you will be interacting with Visa consumers as well as internal stakeholders helping them to understand how Visas Global Privacy Office can support them to understand how Visa uses personal information
- Using Visas online Consumer Rights Portal effectively and efficiently plan and prioritize Data Subject Access cases to ensure that statutory deadlines are met.
- Engage with Visa consumers to better understand their requests ensuring that they get the resolution they are looking for.
- Collaborate with crossfunctional teams working with Visa business teams to ensure that Consumer requests are actioned efficiently and appropriately.
- Work with key business stakeholders to help them understand the privacy program directing them to subject matter experts where appropriate
- Navigating Visas network of Data Protection Officers escalate complex queries and complaints from Visa consumers.
- Identify opportunities to improve operational process efficiencies and help to operationalize the improvements.
- Working with business analysists support the Global Privacy Office metrics program by helping to produce and maintain accurate Data Subject Access request data.
- The process is global and requests are received in a multitude of languages. The role will require that requests are translated so that they can be understood and actioned effectively. Tools will be provided to assist with this.
Qualifications :
- Five 5 or more years of relevant work experience with a Bachelors Degree
- Relevant experience should include working in a customer service role
- Excellent verbal written presentation and interpersonal communications skills
- Strong people skills with proven ability to build strong working relationships with internal clients at all levels of management
- Demonstrated ability to work with and support crossfunctional project teams
- Ability to present data information to different audiences and an understanding of how data information can be used to identify opportunities for improvements to the way we operate
- Ability to understand and document project requirements and dependencies
- Versatility ability to prioritize and handle a large number of matters with conflicting deadlines and ability to work effectively on a small team with significant workload
- Strong attention to detail and focus on task completion is critical
- Work Hours: Varies upon the needs of the department
This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.
Additional Information :
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race color religion sex national origin sexual orientation gender identity disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
